Thrift Store USA

Business Details

24 Years

experience

Your Trusted Thrift Store in Norfolk, VA

Established in 2002, Thrift Store USA has been a cornerstone of Norfolk's retail community for over two decades. Our commitment to sustainability and community service drives every aspect of our operations, from our solar-powered facility to our partnership with Seton Youth Shelters. We offer an ever-changing inventory of quality second-hand goods at unbeatable prices, alongside exclusive American-made mattress deals. Our store's resilience was tested in 2004 when a fire temporarily closed our doors, but with community support we reopened in 2005 stronger than ever.

We pioneered Virginia's first free public solar-powered electric vehicle charging stations, demonstrating our ongoing dedication to environmental stewardship. Through senior and military discounts, daily new arrivals, and convenient donation services, we remain committed to serving diverse customer needs while supporting local charitable causes.

Services

Thrift Store Shopping Donation Drop-Off New Mattress Sales Solar-Powered Charging Large Item Pickup

Details

Year established: 2002

Highlights and features

Supports Seton Youth Shelters through every purchase
First solar-powered thrift store in Virginia
Offers free public electric vehicle charging stations
Features 27,000 sq ft with thousands of new items daily
Provides senior and military discounts

Website

Update Listing

Services

Thrift Store Shopping

Explore 27,000 square feet of constantly updated inventory featuring clothing, furniture, and household goods at deeply discounted prices. Our store maintains daily new arrivals ensuring fresh finds with every visit. Located in Norfolk's heart, we combine affordability with community impact through every purchase.

Donation Services

Support Seton Youth Shelters through convenient donation drop-off points accepting clothing, shoes, and household items. Schedule pickups for large items while helping local youth programs. Our donation bins operate seven days weekly with clear guidelines ensuring proper item handling and community benefit tracking.

New Mattress Sales

Access exclusive American-made mattress deals with full warranties and delivery options. Choose from foam, hybrid, and innerspring models with 10-year non-prorated warranties. Enjoy everyday low pricing without waiting for sales events, plus special financing options for qualified buyers.

Solar-Powered Charging

Utilize Virginia's only free public solar-powered electric vehicle charging stations. Our two charging ports support sustainable transportation while reducing grid dependency. This eco-friendly initiative complements our 128.3 KW solar array that powers 90% of store operations.

Community Discounts

Access exclusive 20% discounts on designated days for seniors, military personnel, and college students. Our pricing structure rewards community members while maintaining affordability for all customers. Discounts apply to regular merchandise excluding special product categories.

Questions

What are your donation drop-off hours?

Our donation bins are accessible seven days weekly during regular store hours: Monday-Saturday 9am-7pm, Sunday 12pm-5pm.

Do you offer mattress delivery services?

Yes, we provide delivery options for all new mattress purchases. Delivery availability and fees vary based on location and order size.

Are your electric vehicle chargers free to use?

Yes, our solar-powered EV charging stations offer free public charging with no usage fees for all customers.

What charitable causes do you support?

All proceeds from donated items benefit Seton Youth Shelters, supporting homeless youth programs across the Hampton Roads region.

Do you price match competitors?

We guarantee everyday low pricing without waiting for sales events. Contact our management team for special pricing considerations.

What sustainability initiatives do you implement?

Our solar-powered facility features 550 LED lights, 128.3 KW solar array, and free EV charging stations, reducing grid dependency by 90%.

Reviews (4)

Write a Review

Olivia Rhodes

Jun 10, 2022 Report

My favorite store since I moved here, the selection is impressive and the clothes and household items are low priced and well worth the value I continue to get out of them. Been here many times over the last 3 years and it's my #1 supplier for quality clothing.

Jennifer Shoemaker

May 30, 2022 Report

I travel here often and used to come to this thrift store often since it is the best one in Norfolk. I am/was SOOO looking forward to coming in with my daughter, but if there is masking enforced, I will not come in. As red in a previous review, masking is completely ineffective. I work in a public school setting in another county, and when we were wearing masks at the height of the epidemic, students were getting it left and right regardless of how much we cleaned in between classes.

Unless everyone is wearing an n95 and carrying hand sanitizer, there's no point in wearing a mask. Plus I'm fully vaccinated. If I decide to wear a mask, it's my choice. But I will not put myself in a situation to be discriminated against because of my beliefs. If you are not enforcing it at this time, then I apologize, and give this the full amount of stars that TSC deserves which are five.

Betty Davis

May 19, 2022 Report

Most rugs (oriental rugs/ etc) may be infested with moths as evidenced by numerous moth casings and moth damage to rug(s). Please have rugs professionally cleaned after purchase to avoid an infestation in your home. The rugs I purchased from this Thrift Store were infested:there was evidence of moth damage/ moth casings found ( as pointed out by professional cleaner). The rugs were lovely and a great buy however, costs of professional cleaning / moth proof/ killing of insects cost $100 plus. I welcome any response from the store manager regarding this concern.

Kailah

Apr 28, 2022 Report

They regularly have sales, for example all clothes 1/2 off to make room for new inventory. The staff changes frequently, but they're always pretty kind. A bit unorganized depending on the time and day, but always some good finds from brick brick to clothing to books.