Business Details
50 Years
experience
Your Trusted Fireplace & Patio Experts in Virginia Beach
Ray Johnson's Fireplace & Patio has been a family-owned and operated business in Virginia Beach, Virginia, since 1976. We take immense pride in the quality of our products and the comprehensive service we provide, ensuring support before, during, and after every purchase. Our showroom features a wide selection of fireplaces, gas logs, outdoor patio furniture, and grills from trusted brands like Fire Magic Grills, Big Green Egg, and Seaside Casual.With decades of experience, our knowledgeable team offers expert advice and installation recommendations, ensuring customers find the perfect solutions for their homes. We are committed to delivering exceptional value, backed by warranties and a dedication to customer satisfaction that has earned us a loyal clientele over the years.
Services
Gas Logs
Fireplaces
Outdoor Patio Furniture
Fireplace Glass Doors
Gas Grills
Outdoor Fireplaces
Fire Pits
Smokers
Installation Services
Custom Fireplace Solutions
Details
- Year established: 1976
Highlights and features
- Family-owned and operated since 1976 with a commitment to quality and service.
- Offering expert installation services through trusted professionals.
- Extensive selection of top brands like Fire Magic Grills and Big Green Egg.
- Knowledgeable staff dedicated to personalized, informed guidance.
- Warranty-backed products and a focus on long-term customer relationships.
What people say
Excellent customer service
Decent price plus warranty
Knowledgeable and helpful staff
Great ideas and high-quality items
Resolved issues immediately
Services
Gas Logs
We offer a variety of vented and unvented gas log sets from trusted brands like Empire Comfort and R.H. Peterson, designed to enhance the warmth and ambiance of any fireplace. Our selection includes authentic and contemporary styles, all made in the USA, ensuring durability and aesthetic appeal. Customers benefit from expert guidance to choose the perfect fit for their fireplace and receive installation recommendations from our experienced team.
Fireplaces
Our fireplaces include premium brands such as DaVinci, Avalon, and Lopi, offering both traditional and modern designs to suit any home decor. Each unit is crafted for efficiency and visual appeal, providing reliable heating solutions with customizable features. Our staff assists customers in selecting the ideal fireplace and ensures seamless installation through trusted professionals, backed by years of industry expertise.
Outdoor Patio Furniture
We carry durable, stylish outdoor furniture from Seaside Casual, designed to withstand the elements while enhancing outdoor living spaces. Our collection includes seating, dining sets, and lounges in modern and classic styles, tailored to individual preferences. Customers receive personalized advice to create cohesive outdoor kitchens and entertainment areas, complemented by fire pits and grills.
Gas Grills
Our premium gas grills from Fire Magic and American Outdoor Grills feature high-quality materials and advanced cooking technology for superior performance. These grills are built for longevity and offer versatile cooking options, from searing to smoking. We provide expert recommendations to match grills with customer needs, ensuring satisfaction through reliable service and product warranties.
Fire Pits
We supply pre-made and customizable fire pits from Hearth Products Control and American Frye Designs, available in LP or natural gas configurations. These units create inviting outdoor spaces for gatherings, combining functionality with aesthetic appeal. Our team offers guidance on installation and design, ensuring safe and efficient setups tailored to customers' outdoor environments.
People
Ray Johnson
Founder
Ray Johnson founded the business in 1976, establishing a legacy of quality and service. His dedication to customer satisfaction and product expertise remains central to the company's values.
Ray Johnson Jr.
Co-Owner
Ray Johnson Jr. continues the family tradition, providing expert advice and personalized service. He assists customers with technical inquiries and ensures seamless product support.
Ben
Technician
Ben specializes in troubleshooting and repairing fireplace components, offering detailed guidance to resolve technical issues efficiently and reliably.
Tom
Sales Associate
Tom assists customers in selecting products, answering questions, and ensuring a positive shopping experience through his extensive product knowledge.
Questions
Do you offer installation services for fireplaces and grills?
We provide expert installation recommendations and connect customers with trusted professionals for fireplaces, grills, and outdoor kitchens.
Are your gas logs made in the USA?
Yes, our gas log sets from Empire Comfort and R.H. Peterson are proudly manufactured in the United States.
What brands of grills do you carry?
We feature premium brands like Fire Magic Grills and American Outdoor Grills, known for durability and performance.
Can I customize my outdoor patio setup?
Yes, our team helps design custom outdoor spaces with furniture, fire pits, and grills tailored to your preferences.
Do you have parts for existing fireplaces?
We stock replacement parts like thermocouplers and offer advice for maintaining and repairing existing units.
What are your winter business hours?
We are open Monday-Friday 9AM-4PM, Saturday 10AM-3PM, and closed on Sundays during winter.
Reviews (7)
Twthompson
May 16, 2022
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Hands down best customer service I have received anywhere. The amount of knowledge that Jared has about the products they carry was incredible. Jared was very good at explaining everything to my wife and I, he also explained what we needed and didn't need. I highly recommend Ray Johnson's.
Courtney Many
Jan 25, 2022
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Excellent Customer Service! Jared went the extra mile to ensure that everything was working properly. Thank you!
Deegee Thow
Dec 27, 2021
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We found this store to replace my Dad's gas fireplace insert. We went in and picked out the model he liked - paid for it - they delivered and installed. Every step of the way, everyone we dealt with was extremely pleasant and professional. Recently - I was having trouble getting everything up-and-running after the summer shut down of the fireplace. I tried everything. Finally I called to see if someone could help me over the phone.
That didn't work so someone came to the house and fixed it - turns out it was "user error" (my fault)! I can't say enough good things about this place and everyone who works there - they're THE BEST!
That didn't work so someone came to the house and fixed it - turns out it was "user error" (my fault)! I can't say enough good things about this place and everyone who works there - they're THE BEST!
Mallorie Byrum
Dec 23, 2021
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I 100% recommend Ray Johnson's Fireplace and Patio. I was in search of a gas fireplace box and log set and after going to two major stores in Williamsburg I was completely disappointed with the stores and their associates. I decided to give Ray's a try. First I called and asked for info over the phone before I made the drive and was already pleased with the customer service. I drove to the store and was greeted at the door by Jared Johnson (who I assume is a relative) and his wealth of knowledge - he said he practically grew up in the store and he knew all of the ins and outs of what I needed.
He showed me my options and explained what I needed and what I didn't. I enjoyed talking with him and how he wasn't pushing me into buying something that I didn't really need. I ordered a box and log set and it arrived within a week. He was super responsive by email as well. If you want the family feel and are looking for someone who knows the product they are selling I recommend looking no further - you have found the place.
He showed me my options and explained what I needed and what I didn't. I enjoyed talking with him and how he wasn't pushing me into buying something that I didn't really need. I ordered a box and log set and it arrived within a week. He was super responsive by email as well. If you want the family feel and are looking for someone who knows the product they are selling I recommend looking no further - you have found the place.
JoAnn Mendler
Jun 05, 2021
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We needed a set of stainless steel outdoor kitchen doors. Ray Johnson's had exactly what we needed! Jared was extremely helpful and professional. We always find exactly what we need from Ray Johnson's Fireplace. Highly recommend this store!
Shelley Hunt
Dec 05, 2020
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Jared Replied to my phone request for help, professionally, knowledgeably and personably! After weeks of searching for a part and having other providers tell me what I was looking for wasn't available, Ray Johnson's fireplace came through! I am certain the information they gave me is correct as I was also able to confirm it through Vermont Casting. Looking forward to my part coming in and having my stove repaired! Much gratitude this is how business should be conducted
Richard Noggin
Jun 16, 2020
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Great people, always very friendly and willing to spend the time to explain the product. They do not try to upsell. Service you get from Jason and Ray are the reason to shop with a mom and pop over a box store any day.