Business Details
50+ Years
experience
Trusted Appliance & Furniture Store in Chicago Since 1946
Established in 1946, Cole's Appliance & Furniture Co. has been a trusted family-owned business serving Chicago for over seven decades. We specialize in providing high-quality home appliances and custom upholstery furniture, offering a curated selection from top brands like SubZero, Wolf, and Rowe Fine Furniture. Our commitment to exceptional customer service ensures personalized guidance for homeowners and trade professionals alike. With a focus on quality craftsmanship and timeless design, we deliver tailored solutions to meet diverse lifestyle needs. Our team prioritizes transparency, competitive pricing, and white-glove delivery across Chicago and its suburbs.Backed by generations of experience, we combine expertise with a boutique-style shopping experience to exceed client expectations. From initial consultation to final delivery, our process emphasizes attention to detail and client satisfaction. As a locally rooted business, we understand the unique needs of Chicago residents and interior designers. Our inventory includes energy-efficient appliances, customizable furniture, and premium materials sourced for durability. We guarantee satisfaction through honest service, no-pressure sales, and a dedication to building long-term relationships with our community.
Services
Home Appliances
Custom Upholstery
Furniture Delivery
Interior Design Consultation
Appliance Installation
Details
- Year established: 1946
Highlights and features
- Family-owned since 1946 with deep local expertise in Chicago's home design needs
- Exclusive access to premium brands like SubZero, Wolf, and Rowe Fine Furniture
- Custom upholstery solutions with 1,000+ fabric options and expert design guidance
- White-glove delivery across Chicago and suburbs for seamless installations
- Transparent pricing with no designer markups or hidden fees
What people say
Exceptional customer service
High-quality craftsmanship
Competitive pricing
Professional delivery
Expert design guidance
Services
Custom Upholstery
Rowe Fine Furniture offers made-to-order upholstery with over 1,000 fabric choices and customizable configurations. Our artisans craft durable, eco-friendly pieces in Virginia using sustainably sourced materials. Clients can personalize seat depth, cushion fill, and leg styles for perfect fit.
Home Appliances
We supply premium appliances from SubZero, Wolf, Thermador, and Bosch for residential and commercial kitchens. Our inventory includes refrigeration, cooking systems, and ventilation solutions with energy-efficient features. Expert staff provides installation guidance for optimal performance.
People
Kevin
Owner
Third-generation owner with 25+ years in Chicago's home design industry. Specializes in appliance-furniture integration and client-focused solutions.
Questions
Do you offer custom furniture options?
Yes, we provide fully customizable Rowe Fine Furniture with 1,000+ fabric choices and tailored configurations for Chicago clients.
What appliance brands do you carry?
We stock premium brands including SubZero, Wolf, Thermador, Bosch, and GE for comprehensive kitchen and home solutions.
Is delivery available outside Chicago?
White-glove delivery extends to Evanston, Oak Park, Wilmette, Winnetka, and surrounding suburbs.
How long has your business operated?
Coles Appliance & Furniture Co. has served Chicago continuously since 1946 under family ownership.
Reviews (6)
Sara Collins
Apr 27, 2022
Report
We can't thank Cole's Appliance and Kevin Krasney enough the amazing customer service, product suggestions, pricing, and all around care for us. He supplied us with 2 refrigerators, 1 range, 1 microwave/oven combo, 1 dishwasher, 2 beverage centers and 1 wine fridge. Kevin was able to satisfy our needs as quickly as humanly possible, even with, and especially despite COVID. That's not to say we weren't delayed with our final piece, BUT they got us our items faster than anyone could believe and when others couldn't get theirs.
This speaks volumes not only about their problem solving skills, but their positive relationships with vendors. They made us feel like we were their only customers. Kevin was ALWAYS available via phone or email. He gave us complete honest answers and stood by his word. Their staff was also a pleasure to work with and seem genuinely happy; another testament to the quality company Kevin runs.
This speaks volumes not only about their problem solving skills, but their positive relationships with vendors. They made us feel like we were their only customers. Kevin was ALWAYS available via phone or email. He gave us complete honest answers and stood by his word. Their staff was also a pleasure to work with and seem genuinely happy; another testament to the quality company Kevin runs.
Edmond Y.
Apr 14, 2022
Report
I was recommended to the store by a friend who has a large office and furnished primarily through them. I was further sold when I found out that the business is family run and has along history in Chicago. The furniture is high quality and the staff is great. We had one snafu for a couch that too big for my building freight elevator. The staff handled the problem professionally. Ultimately, I got a smaller sofa which is so comfortable that I can melt in to it! Thank you Charlie (one of the managers) and to Time and Jose and Jose (delivery) for really excellent, professional service and a great product!
Caren M.
Mar 10, 2022
Report
If You are in need of fabulous, unique furniture at prices that are fair and outstanding, above and beyond service, then I highly recommend you shop at Coles! They have a fabulous creative and talented in staff designer that has an eye for creating the space you want to come home to every day! I love the furniture that I purchased and I am so appreciative of the no pressure attitude to purchase until I was ready.
You will be treated as a friend and will enjoy the lay out of the store and the history of the building. I am now a loyal customer and will purchase my appliances when needed at Coles! Family run, caring, thoughtful and honest. What a gem!
You will be treated as a friend and will enjoy the lay out of the store and the history of the building. I am now a loyal customer and will purchase my appliances when needed at Coles! Family run, caring, thoughtful and honest. What a gem!
Karen S.
Nov 09, 2021
Report
I'm very happy to have found Cole's Appliances and Furniture. I wanted to order a retro Refrigerator for a new office at work. Since my first call/contact with Cole's (Gary) Appliance, they were very helpful, they gave me all the details I needed and time frame to receive the item. Honestly very upfront/direct on all of the info., great service and very pleasant to work with. Everything went through as planned, very carefully delivered and arrived perfect!
It is rare to find stores like this today. I would strongly recommend Cole's Appliance - honest group of people who care about their business and service, and I will be happy to shop there in the future. Thank you to Cole's!
It is rare to find stores like this today. I would strongly recommend Cole's Appliance - honest group of people who care about their business and service, and I will be happy to shop there in the future. Thank you to Cole's!
Mary M.
Nov 08, 2021
Report
Cole's was easy to work with as I was shopping a new refrigerator. Kevin responded promptly to my email questions. Gary was helpful onsite when I went to the store to see the floor models. Because stock is limited for all appliance sources I knew I could consider the ones in-stock or wait & wait for stock to become available. Delivery men Tim, Jose and Orlando were wonderful! They were friendly, knowledgeable and very respectful of my home and property. Tim was the lead and addressed my concerns. Cole's was able to deliver the fridge I selected the next day because they carry stock and have an experienced delivery team.
Price was competitive to big box stores. I wanted a top freezer GE or Frigidaire, slightly smaller than my former side-by-side. Will use Cole's again when I need another major appliance. https://products.geappliances.com/appliance/gea-specs/GTS18HSNRSS/support
Price was competitive to big box stores. I wanted a top freezer GE or Frigidaire, slightly smaller than my former side-by-side. Will use Cole's again when I need another major appliance. https://products.geappliances.com/appliance/gea-specs/GTS18HSNRSS/support
Michael P.
Oct 26, 2021
Report
I wish I could give 6 stars. Due to a broken part, we were without a clothes dryer from mid-July until late October. Because of parts shortages, there was no timetable for when we'd get the part. One estimate was December. Cole's supplied appliances to the new building we moved into. They didn't do the installation, nor were they obligated to provide product support. Yet, when I called to ask if they could help expedite the part, Shawn jumped right in.
When it became apparent the part wasn't going to arrive anytime soon, she insisted to the manufacturer that they give us a new dryer, even though delivery of new appliances are months out. Well, we got our new dryer because of Cole's persistence. In addition, Cole's installed the new dryer, which they were not obliged to do. Needless to say, I'll be buying my appliances from Cole's from now on.
When it became apparent the part wasn't going to arrive anytime soon, she insisted to the manufacturer that they give us a new dryer, even though delivery of new appliances are months out. Well, we got our new dryer because of Cole's persistence. In addition, Cole's installed the new dryer, which they were not obliged to do. Needless to say, I'll be buying my appliances from Cole's from now on.
