Business Details
47 Years
experience
Your Trusted Source for Outdoor Furniture & Hot Tubs in Charlotte
Founded in 1979 as Oasis Pools & Spas, our company has evolved into Charlotte's premier destination for outdoor living solutions. With a 35,000-square-foot facility in Pineville, NC, we combine decades of expertise with an unwavering commitment to customer service, evidenced by our A+ rating from the Better Business Bureau. Our product range has expanded beyond pool and hot tub essentials to include over 100 stocked outdoor furniture collections, custom order options, and Big Green Egg grills. We maintain personalized relationships with customers across North and South Carolina, offering expert guidance for transforming outdoor spaces.Our team's industry knowledge spans four decades, ensuring clients receive informed recommendations for patio furniture, hot tubs, and grilling solutions. As a locally owned business, we prioritize community connections while maintaining national product standards. Our showroom features immediate availability for many items, including in-stock hot tubs and grills, supported by professional delivery and setup services. This combination of experience, selection, and service excellence has made us a trusted name in outdoor living for 45 years.
Services
Outdoor Furniture
Hot Tubs
Big Green Egg Grills
Pool Supplies
SwimSpas
Patio Umbrellas
Outdoor Rugs
Furniture Covers
Spa Supplies
Grill Accessories
Details
- Year established: 1979
Highlights and features
- 45 years serving Carolinas' outdoor living needs
- A+ BBB rating for exceptional customer service
- Free local delivery on hot tub purchases
- Immediate availability on 100+ furniture collections
- Factory-trained experts for product installation
Associations and certifications
- Better Business Bureau (BBB) A+
Services
Outdoor Furniture
Our extensive selection features over 100 stocked collections with immediate availability, plus custom order options. Expert designers help create cohesive outdoor living spaces combining comfort and durability. Professional delivery and setup services ensure seamless transition from showroom to backyard.
Hot Tubs
We offer premium hot tubs with included startup kits, delivery, and warranties. In-stock models allow immediate purchase while custom options provide tailored solutions. Our BBB A+ rated service includes professional installation and ongoing maintenance support.
Big Green Egg Grills
As a Platinum Dealer, we provide all sizes with free professional assembly. These versatile ceramic grills enable smoking, baking, and grilling using natural charcoal. Accessories and expert guidance ensure optimal cooking experiences year-round.
Pool Supplies
Serving Charlotte since 1979, we supply comprehensive pool maintenance equipment and chemicals. Knowledgeable staff provides expert advice for both residential and commercial pool owners. Our product range covers all seasonal maintenance needs.
SwimSpas
TidalFit SwimSpas combine fitness and relaxation with continuous swim current technology. These space-efficient units offer year-round aquatic exercise options. Professional installation ensures proper setup and immediate usability.
Questions
What outdoor furniture brands do you carry?
We feature over 100 furniture collections from top manufacturers, with both stocked inventory and custom order options available.
Do you sell hot tubs with warranties?
All hot tubs include parts and labor warranties, with free local delivery and startup kits included in purchases.
Are Big Green Egg grills available for immediate pickup?
We typically have all sizes in stock with free professional assembly and optional white-glove delivery services.
How long have you served the Charlotte area?
Since 1979, we've provided outdoor living solutions to Charlotte and surrounding areas with BBB A+ rated service.
Do you offer delivery for large purchases?
Free local delivery is included with hot tub purchases, with white-glove delivery options available for furniture and grills.
Reviews (4)
Rick M.
Jun 27, 2021
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Very nice furniture, very pricey, but then everything is getting that way. Also a very long lead time for delivery, up to 4 months. Very nice sales people to help with your decision, not at all pushy.
John McGrath
Jun 19, 2021
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Bought a South Seas Spa at Oasis Outdoor that was delivered about 3 months ago. Sales team was excellent with no pressure and answered our numerous questions graciously. Spa was delivered and set up with no issues at all (delivered to backyard, hooked up, filled and initial chemicals added). Since delivery the store has answered all our chemical treatment questions and when I had an issue with the tub sent a tech the very next day.
There are lots of hot tub stores around Charlotte but I really recommend Oasis. This store stands behind there product and have their own employees to install and service the tubs (instead of sub contacting). Great service all around and super friendly staff. They become Peppermint Forest around the holidays and we were so impressed with the service we bought a Christmas tree from them as well!
There are lots of hot tub stores around Charlotte but I really recommend Oasis. This store stands behind there product and have their own employees to install and service the tubs (instead of sub contacting). Great service all around and super friendly staff. They become Peppermint Forest around the holidays and we were so impressed with the service we bought a Christmas tree from them as well!
Judy Cisco
May 18, 2021
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After much research, we purchased a Pelican Bay by Artesian spa 10 years ago. The buying experience was seamless. Mike is very knowledgeable and the store stands behind their sales. Anytime we have had an issue, they are quick to respond, and repairs are done quickly. If you are in the market for a spa, look no more and go to the professionals. You won't be disappointed!
Eric Shultz
Nov 18, 2019
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AMAZING SERVICE! From the day I began shopping for a spa, which was 2 years ago, Oasis employees in Charlotte, NC have been great to work with. The sales representative was informative, friendly and not overly pushy as some other locations were. They delivered the spa timely and even set everything up with a tutorial of spa care. I went back multiple times to ask questions and had water tested to make sure everything was going well and the store employees were still extremely friendly and helpful.
I recently had an issue with a part and fortunately it was covered by warranty. They came out to my home within 24 hours and replaced the part free of charge without any hassle at all! I would most definitely recommend Oasis Outdoor to anyone in the market for a pool, spa or anything else they provide outdoor related. Thanks again for the continued great customer service!
I recently had an issue with a part and fortunately it was covered by warranty. They came out to my home within 24 hours and replaced the part free of charge without any hassle at all! I would most definitely recommend Oasis Outdoor to anyone in the market for a pool, spa or anything else they provide outdoor related. Thanks again for the continued great customer service!
