Business Details
50+ Years
experience
Your Trusted Outdoor Living Experts in Arlington Heights
Northwest Metalcraft has been a cornerstone of the Arlington Heights community since 1945, offering premium outdoor furniture, fireplaces, and BBQ solutions. Founded by Ed and Irene Mayer, our family-owned business combines decades of craftsmanship with personalized service to meet every customer's needs. Our 22,000-square-foot showroom showcases top brands like Mendota and Kozy Heat, alongside a curated selection of patio furniture, grills, and mailbox accessories. We specialize in professional fireplace installation and repair, ensuring safety and efficiency for every home. Our team of experts, including third-generation family members, provides tailored guidance to help customers select durable, high-quality products.With financing options available and white-glove delivery services, we make outdoor living upgrades accessible and stress-free. Our commitment to excellence extends to umbrella repair, furniture reslinging, and teak maintenance, ensuring long-term enjoyment of every purchase. Recognized as a Daily Herald 2019 Readers Choice winner, we pride ourselves on building lasting relationships through integrity and exceptional service. From initial consultation to final installation, our goal remains what it was in 1945: complete customer satisfaction. Whether you're enhancing a backyard or renovating a fireplace, Northwest Metalcraft continues to deliver world-class comfort with a personal touch.
Services
Outdoor Furniture
Fireplaces
BBQ Grills
Mailbox Installation
Umbrella Repair
Furniture Reslinging
Teak Cleaning
Gas Line Installation
Chimney Sweep
Patio Kitchens
Details
- Year established: 1945
Highlights and features
- Family-owned business with 75+ years of outdoor living expertise
- Professional fireplace installation and repair services available
- 22,000-square-foot showroom with extensive product selection
- Financing options available for major purchases
- White-glove delivery and setup services offered
What people say
Professional installation
Knowledgeable staff
Competitive pricing
Family-owned service
Quality products
Services
Outdoor Furniture
Northwest Metalcraft offers extensive outdoor furniture selections including dining sets, loungers, and umbrellas from top brands like Kingsley-Bate and Hanamint. Our 22,000-square-foot showroom features cast aluminum, wicker, and teak options suitable for residential and commercial spaces. Professional delivery and setup services ensure proper assembly and placement.
Fireplace Installation
We provide professional fireplace installation and repair services for gas, wood-burning, and electric models. Our certified technicians handle conversions, vent-free installations, and stone veneer applications. We carry Mendota and Kozy Heat products with custom mantel and surround options available.
BBQ Grills
Our showroom features premium gas grills from Weber, Broilmaster, and Coyote with expert installation services available. We offer natural gas line connections and replacement parts for most major brands. Custom outdoor kitchen design services complement your grilling needs.
Mailbox Solutions
Enhance your home's exterior with our selection of wall-mount and post-mounted mailboxes. We provide complete mailbox systems with decorative posts and replacement parts. Professional installation services ensure proper setup and durability.
Furniture Repair
Maintain your outdoor investment with our repair services including umbrella rib replacement, furniture reslinging, and teak cleaning. Our technicians service all brands with premium materials for long-lasting results.
People
Dan Mayer
Owner
Third-generation owner continuing the family legacy started in 1945. Oversees business operations and strategic direction while maintaining hands-on involvement in customer service.
Shane Mayer
Lead Sales Associate
Experienced sales professional specializing in fireplace solutions and outdoor furniture. Provides personalized guidance to help customers achieve their outdoor living goals while maintaining family business values.
Ron Deau
Masonry and Glass Door Installer
Certified installer with expertise in fireplace masonry and glass door applications. Known for meticulous attention to detail and customer-focused approach during installation projects.
Scott Selleck
Fireplace Operations
Seasoned technician managing fireplace installations and repairs. Combines technical expertise with customer service skills to ensure safe, efficient fireplace operation for residential clients.
Diana Bradley
Service Manager
Experienced service coordinator handling customer inquiries and service scheduling. Ensures timely execution of repair and installation projects while maintaining high customer satisfaction standards.
Questions
What outdoor furniture brands do you carry?
We feature top brands like Kingsley-Bate, Hanamint, Lloyd Flanders, and Woodard in cast aluminum, wicker, and teak materials.
Do you offer fireplace installation services?
Yes, our certified technicians install gas, wood-burning, and electric fireplaces with custom mantel and surround options.
Are financing options available?
We offer financing for major purchases to help customers achieve their outdoor living goals with flexible payment plans.
What areas do you serve?
We primarily serve the Chicagoland area with delivery and installation services available throughout the region.
Do you repair existing outdoor furniture?
Yes, we provide umbrella repair, furniture reslinging, and teak maintenance services to extend the life of your outdoor investments.
Can you help with commercial outdoor spaces?
Our designers create custom commercial outdoor kitchens and dining areas with durable, weather-resistant furniture solutions.
Videos
Reviews (6)
Diane Beletti
May 12, 2022
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Great selection of product. My customer service experience was excellent with everyone I came into contact with. The delivery team was prompt, on time and very nice
Steven M. Popp
Mar 28, 2022
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This company does amazing work! The entire staff from first time walking in the store to the actual installation go above and beyond! Roxana I can't thank you enough. Ron our installer was absolutely the BEST! If you want the Best this is the company to use!
Carmesha Carrington
Mar 18, 2022
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Love my new gas fireplace. It was a new installation with venting to the outside. I believe install took 3 to 4 days. One of my favorite things done in my remodel. Looks original to the house. Everyone was nice and professional from the very first time we walked into the store until the final project.
Caroline Moore
Dec 19, 2021
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You can trust the folks at Northwest Metalcraft Fireplace & Patio to provide you with fair pricing and outstanding service. We purchased 2 fireplaces from Scott and he is a true collaborator and we could not be happier with both fireplaces!
Mark Heller
Nov 17, 2021
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They never responded to a message I sent them but when I visited the business the gentleman was very helpful. We decided to pur hade elsewhere so I cant rate their install services.
Cheryl Singer
Nov 06, 2021
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We had a great experience with Northwest Metalcraft. Their prices were very reasonable and the fireplace we chose looks beautiful. The installation took three days, during which every member of the team was professional, easy to work with, and very meticulous. The brickwork and mantle look exceptional, and You wouldn't believe the fireplace came with the house as opposed to being added on. It is a direct vent unit. We could not be happier. Highly recommend.
