Business Details
50+ Years
experience
Your Trusted Source for American-Made Furniture Since 1933
Jackson Furniture has been a family-owned business since 1933, dedicated to crafting high-quality, durable furniture in the United States. Our commitment to innovation and value has allowed us to produce comfortable, long-lasting products using advanced technology like SteelTech framing and Comfort-Gel memory foam. With 10 factories across four states and over 1,500 employees, we prioritize American craftsmanship while adapting to industry changes, such as sourcing select materials internationally to maintain affordability. Our history of community investment, including partnerships with Habitat for Humanity and donations exceeding $1.5 million over five years, reflects our dedication to social responsibility.We combine decades of expertise with modern techniques to ensure every piece meets rigorous quality standards, from hand-built frames to detailed stitching and reinforced arms. Our mission remains rooted in providing American-made comfort while honoring the perseverance and hard work that founded our company during the Great Depression.
Services
Reclining Sofas
Sectionals
Lift Chairs
Sleepers
Accent Chairs
Ottomans
Details
- Year established: 1933
Highlights and features
- Family-owned since 1933 with 90+ years of furniture-making expertise
- Uses patented SteelTech framing and Comfort-Gel memory foam technology
- Invests over $1.5 million in community initiatives like Habitat for Humanity
- Builds 90% of furniture components in American factories
- Offers 5-year warranty on Comfort Coil seat cushions
Services
Reclining Sofas
Our reclining sofas combine advanced SteelTech framing with Comfort-Gel memory foam for superior support and temperature regulation. Each unit features heat-tempered steel springs and reinforced arms to ensure durability while maintaining a luxurious seating experience tailored for modern households.
Lift Chairs
Engineered for accessibility, our lift chairs incorporate patented glider mechanisms and 5-year warranty cushions. The steel-reinforced frames ensure stability while the fiber-blown backs provide softness, catering to individuals requiring ergonomic support without compromising aesthetic appeal.
Sectionals
Customizable sectional configurations utilize interlocking SteelTech components for structural integrity. Available with optional Comfort-Gel inserts and pocketed coil cushions, these units offer uniform seating experiences while maintaining the flexibility to adapt to various living space dimensions.
Sleepers
Our sleeper sofas integrate durable mattress mechanisms within steel-framed platforms. The design maintains seating comfort through layered foam padding while converting to a full-size sleeping surface with reinforced support rails for long-term reliability.
Accent Chairs
Crafted with 12-gauge steel springs and decorative trims, these accent chairs balance form and function. The exclusive coil system encased in foam ensures quiet operation while maintaining visual appeal through customizable fabric options and reinforced stitching details.
Questions
How long has Jackson Furniture been in business?
Jackson Furniture has operated continuously since 1933, making us one of America's oldest family-owned furniture manufacturers with 90+ years of industry experience.
Where are Jackson Furniture products manufactured?
We maintain 10 American factories across Tennessee, Mississippi, Texas, and North Carolina, with over 90% of components built domestically despite some international material sourcing.
What warranty coverage do you offer?
Our Comfort Coil seat cushions carry a 5-year warranty, while structural components like SteelTech frames are covered under our standard limited warranty terms.
Do you participate in community initiatives?
We've invested $1.5 million+ in local communities over five years through partnerships with Habitat for Humanity, American Heart Association, and United Way programs.
What materials ensure product durability?
We use 12-gauge heat-tempered steel springs, reinforced foam padding, and patented SteelTech framing systems to guarantee long-lasting comfort and structural integrity.
Videos
Reviews (4)
Mike Callaghan
Nov 13, 2025
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Structure and micro fiber great. Fake leather on couch and love seat began to flake off. Trash.
Bought two couches from another company without faux leather that flakes.
Bought two couches from another company without faux leather that flakes.
Kevin Bishop
May 23, 2022
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Glider on recliner has squeaked since almost new. Dealer sent "factory repair guy" multiple times with no relief. Base now fails as well. As a courtesy, they are replacing the base but the squeak continues as the "Lifetime Warranty on the mechanism" does not include the glider portion of the chair. Make sure you take such things in consideration before you let the base 1 year warranty expire. Make the store take it back. Will not buy any more Jackson furniture. The chair is very comfortable at least if you are deaf.
Liza Rogers
May 17, 2022
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Critical:Professionalism This company did the responsible thing, they repaired the damaged ottoman ( rebuilt it) and now it's like new. Thank goodness!
Debbie Matzke
Mar 14, 2022
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SCAM COMPANY.We purchased a Catnapper Sofa and Loveseat for $3000. After one month they had to come and replace one cushion that had lost its resiliency. After 3 months they had to come and re-stuff arm rests and backs of sofa due to compression of cheap stuffing. Once again, they came a third time to re-stuff our sofas due to compression. Next, the seams started to come loose and returned again to sew our sofa up.
This went on for a few months. (why would we ever trust their store product again?) After 1 year and 6 or 7 visits to re-stuff our sofa and loveseat they informed us we needed to call "Safeware" which is the $250 Furniture Protection Plan we purchased. This company argued with us and would not repair our sofa or return our phone calls. Long story short, we lost our $250 furniture protection plan money as a scam and $3000 for horrible quality furniture. DO NOT BUY FROM THIS COMPANY. Law Suit Pending.
This went on for a few months. (why would we ever trust their store product again?) After 1 year and 6 or 7 visits to re-stuff our sofa and loveseat they informed us we needed to call "Safeware" which is the $250 Furniture Protection Plan we purchased. This company argued with us and would not repair our sofa or return our phone calls. Long story short, we lost our $250 furniture protection plan money as a scam and $3000 for horrible quality furniture. DO NOT BUY FROM THIS COMPANY. Law Suit Pending.
