Eynon Furniture Outlet

Ordered a new bed frame with Brodie, who went above and beyond to help me find exactly what I was looking for within my budget. everyone was super nice and the selection was good. I will absolutely be back!

Walked in the store with my wife and was greeted by brodie. He was very nice and outgoing to my wife. He made sure my wife was taken care of. He knows her wants and desires. A scholar and a gentleman.

Brodie was excellent! Very helpful and professional. Easy to do business with. Great customer service. Would buy furniture from him again. Very knowledgeable

I always have a great experience here from start to finish. Very helpful and nice!

I needed a recliner for my wife coming out of the hospital. I'd shopped around at different furniture stores and I needed one the next day. Brody not only insured me my recliner be there the next day he would make sure I would have one.my wife is relaxing in it. I would like to thank the staff at EFO.

We just wanted to say a few kind words for our sales person Glenn Jenkins at the Wilkes-Barre EFO furniture and mattress store. From the moment we met him I knew we were in good hands Glenn went above and beyond to help us make the right decision regarding our purchase. He has a warm and very sparkling personality and smile to go along with it. He is a fine young man and one can clearly see he enjoys his work in the folks encounters on a daily basis. You Glenn are going places in life. All the best The Sanko family, Mary Ann, John, and Anthony.

First time there and couldn't resist purchasing a whole new living room set! Joe is an amazing soul and he was very helpful. Had a nice chat and saw some beautiful furniture. Their showroom is inspiring and their selection is stellar. Very competitive pricing as well. My set arrives soon! So excited!

It had some nice selection at decent prices. But there was next to nothing in stock and most items were 3 to 6 months out. Which I get the pandemic has messed up shipping. The sales person who never really identified himself was very rude and inattentive. He tried to push items on me that I didn't want. And just laughed at us when we said we didn't want to wait 6 months. We ended up going to Raymore and flannigan we paid a bit more but the item will be here Tuesday.

When my husband and I first walked into the store we were welcomed in by Brodie. We told him what we came in for and he then gave us sometime to look around before coming to find us, which we appreciated. While we were walking around we found some couches that we were interested in. After being there for almost an hour, we made our decision. The entire process thankfully went very smooth.

We picked out what we wanted, ordered it to be sent to the store for pickup which will be in time for the holidays. We couldn't be happier with the customer service Brodie provided us and most importantly with our new couch and loveseat that will be ready for us on Monday. We will definitely be back in the future for more furniture. We highly recommend EFO Furniture Outlet, I'm sure you'll be in great hands with everyone but we definitely recommend Brodie for all of your furniture needs. Happy Shopping and Happy Holidays!

DO NOT DO IT! Customer service was great while selling you their products in store. But when it came time for delivery we were given a 3 hour time gap. They never showed up. I called an hour after the 3 hour time gap and they finally showed up. Great and all, but my fiance and I both work night shift and had yet to sleep for the day and it was 6pm.

Quality is pretty bad. I was warned by my in laws and brother that we would regret buying from EFO. Their furniture from there lasted maybe 2 years. And customer service was awful for them to get anything repaired/replaced even after buying the extended warranty. Just save yourself the hassle and buy from a better furniture store even if it costs a little more

Very disappointed in the service and delivery of our recliner bought from EFO in Dunmore, Pa. February 9th. We purchased a kitchen table and recliner for our home along with montage warranty. We were assured it would be delivered since my husband had surgery to his back and we didn't want to risk additional injuries. I was notified on March 9th that our chair was in the warehouse and if my payment was made it would be available for delivery on Friday 13th.

I made payment on March 11th and called for chair to be delivered. When I was told that no one was able to deliver due to shortage of unavailable employees. We asked if someone would be able to assist us if we picked it up ourselves they said yes but Saturday someone would be available to help us if we came since there still was no one available for Saturday delivery either.

We were assured that even though we picked it up ourselves that if there was any issue we would be able to return it since we were not given a delivery and we had paid for it to be delivered and setup at our home. The warehouse worker assisted us by helping load it into truck. Box was intact except for 4 holes at bottom of box that appeared to be the legs of chair.

We arrived home and backed up to our deck and I assisted my husband in positioning - 2x6x8ft boards from tailgate to deck to slide the box onto deck. We ripped tape from box to avoid using a knife cutting the material. Jim removed plastic from head of chair and we carried it inside. Then removed base from box and placed it living room. We discovered at this point that the power cord was missing.

We searched box and inside of head rest. Jim turn chair base over to discover the front main board was cracked and broken. Immediately we called store back asking for Jillian our salesperson. She was busy assisting another customer so we tried to explain our problem to the manager. We were very disappointed and dissatisfied with the fact that we had to make another trip back to the store and were unhappy with the way we were treated by the staff except for Jillian who went out of her way to stay after her shift had ended to assist us with the return.

Both the manager and Jillian approved a replacement chair, would be ordered and we would not have to worry about receiving the same chair back repaired. While we waited I continued to shop with Jillian for the chairs and bench to complete our kitchen set. She was very apologetic for all of the trouble and problems that were caused by the broken chair along with the stress and aggravation to my husband whom the chair was purchased for while recuperating from surgery.

This was all in process starting March 14th. then shutdown happened. We assumed that we would hear from EFO staff about recliner replacement because it was a special order because of color and it was not in stock. My husband decided to call the first week in May to find out about delivery of new chair, to find out if it was ready from Joe. Joe said delivery would be available and that driver would bring to home and leave on porch but not be able to enter to setup chair.

We were called prior, to be available from 11am to 3 pm. My husband wasn't available and I was the only one home to except delivery. Delivery person came to door with slip and another person unpacked chair In truck, I question why slip stated Repair and Return Recliner. I said that our salesperson and the manager told us that it would be a new replacement.

He then answered. " well it came out of a box that is in the truck, I only deliver and I can't say."I then tried to turn base over to inspect to see if it was also damaged or flawed and he sort of distracted me and turn chair for me to view only the back of base. So in the hast of delivery, they left. My husband arrived and we brought chair into house and he noticed the broken board had been repaired with 6 sheet rock screws.

My husband immediately called back to store and spoke with person who answered phone we assume it was Joe. We explained the situation and our displeasure of being taken advantage of. to be continued.

Don not bother, couches falling apart after 2 years, deceptive sales. Junk. Yeah the showroom is decorated nice as all furniture stores are but.the couched are all low grade. Google and see the average years most couches are made to last. Sad. If your desperate for a couch look into your local thrift stores and save over a thousand dollars.