Business Details
49 Years
experience
Trusted Fireplace & Outdoor Living Experts in Albany, NY
Best Fire has been a family-owned and operated business serving Albany, New York, and surrounding areas since 1977. Our expertise spans the sale, installation, and service of gas, wood, pellet, and electric fireplaces, stoves, and inserts, alongside premium outdoor living solutions. With over 40 years of local experience, we prioritize customer satisfaction through personalized service, NFI-certified technicians, and a commitment to quality products.Our team ensures seamless project execution, from initial consultation to final installation, backed by comprehensive repair and maintenance programs. We pride ourselves on treating clients and employees with integrity, fostering excellence in every aspect of our operations.
Services
Fireplace Installation
Stove Installation
Outdoor Furniture Sales
Fireplace Repair
Patio Furniture Sales
Details
- Year established: 1977
Highlights and features
- Family-owned since 1977 with 40+ years of local hearth industry experience.
- NFI-certified technicians ensure safe, professional installations and repairs.
- Comprehensive product selection: fireplaces, stoves, inserts, and outdoor living solutions.
- Full-service approach from consultation to installation and maintenance.
- Award-winning customer service with detailed billing and transparent communication.
Associations and certifications
- NFI-certified specialists
What people say
Excellent customer service
Great prices
Professional installers
Detailed billing
Outstanding service
Services
Fireplace Installation
Our NFI-certified specialists install gas, wood, pellet, and electric fireplaces with precision and safety. We guide clients through product selection, site evaluation, and design customization, ensuring seamless integration into homes. Comprehensive warranties and post-installation support guarantee long-term satisfaction.
Stove Installation
We specialize in installing wood, pellet, and gas stoves, prioritizing efficiency and safety. Our team handles venting, gas line connections, and compliance checks, offering tailored solutions for heating needs. Post-installation maintenance plans ensure optimal performance and durability.
Outdoor Furniture Sales
Our showroom features premium outdoor furniture from top brands, including dining sets, conversation groups, and custom options. Experts assist in selecting durable, stylish pieces for patios, decks, or backyards, ensuring year-round enjoyment and aesthetic enhancement.
Fireplace Repair
We offer comprehensive repair and maintenance for all fireplace types, including chimney inspections and part replacements. Our Privilege Service Program provides priority response, annual tune-ups, and parts coverage, ensuring reliable operation and safety.
Patio Furniture Sales
From lounges to dining sets, we provide high-quality patio furniture designed for comfort and longevity. Our inventory includes weather-resistant materials and customizable options, supported by expert guidance to create functional outdoor spaces.
Questions
What fireplace types do you install?
We install gas, wood, pellet, and electric fireplaces, ensuring proper venting and compliance with local codes.
Do you offer outdoor living products?
Yes, we carry premium patio furniture, grills, fire pits, and outdoor kitchens from top brands.
Are financing options available?
Yes, we offer three financing plans for fireplaces, stoves, patio furniture, and installation services.
What areas do you serve?
We serve Albany, Troy, and the broader Capital Region of New York.
Do you provide repair services?
Yes, our NFI-certified technicians offer repair, maintenance, and chimney inspections for all hearth products.
Videos
Reviews (6)
Ischaffee
Jun 07, 2022
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I bought a pelletstove at the Best Fire store in Brunswick NY. Great, knowledgeable and friendly sales person, but the customer service after the sale was basically non existent.
Dorlene Szetela
Jun 04, 2022
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The pilot light was out due to power outages. Anthony restarted it and checked everything to be sure all was working well. He added new "embers", and cleaned the glass. He was friendly, courteous, explained what he was doing. He had nothing but good things to say about working for Best Fire!
Howard Cornwell
Feb 26, 2022
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We bought a bestfire 22kw boiler fire around 6 years ago serial number 149 35019 it has just developed a large hole in the water boiler sending very hot ash filled water all under the floor of my boat, 6 years is a rediculusly short lifespan for a cast iron stove, 1cannot recommend this fire! that's the end of the Fire. the Doors also never fitted properly so it cost us probably thousands in extra fuel!
Oh and they sent me the wrong fire in the first place i wanted a single door and they sent a double door but as i had struggled half a mile with it to my boat i left it there, not good quality at all.
Oh and they sent me the wrong fire in the first place i wanted a single door and they sent a double door but as i had struggled half a mile with it to my boat i left it there, not good quality at all.
Chuck Campbell
Jun 24, 2021
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Grace and I are over the moon happy with the work Best Fire provided at our home. Keith and the rest of the installers were true professionals. All aspects of the job were completed as expected and for the price as quoted. The stone work came out splendid. The Gas Fireplace insert works like a charm but the pellet stove is the most impressive. Because of the technology that Harmon provides our pellet consumption is way down. In addition our home is now warmer than ever and with far less maintenance. Could not be happier. All around great experience. Good work Best Fire Team!
Christine Wadlington Raible
May 18, 2021
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Highly recommend Best Fire! Our salesman Paul was fantastic, very knowledgeable and thorough. Order process and installation was seamless. We are very happy with our new pellet stove and I highly recommend reaching out to Best Fire!
Bernice Leone
May 11, 2021
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We visited the Albany location a few times to look for outdoor furniture and a fire pit table. The staff has always been helpful. When we were there in March we started to work with Craig. He was excellent! He took the time to work with us, show us different options and he even set up a fire pit table so we can see how it worked and what the fire would look like. He answered all our emails the same day. He has been a pleasure to work with and we're looking forward to getting everything this summer.
