Business Details
35 Years
experience
Custom Upholstery & Case Goods for Interior Design Professionals
Founded in 1991, Charles Ray & Associates has built a legacy of excellence in custom upholstery and case goods for interior design professionals. Our story began in 1949 with Jaynes Furniture Store in Athens, Ohio, where our founder Charles Ray developed a deep understanding of the furniture industry through hands-on experience. Over decades, we've evolved from a family-owned store into a premier resource with showrooms in Atlanta and Dallas, offering tailored solutions for design projects of all scales. Our commitment to quality craftsmanship and innovative design remains unwavering, supported by partnerships with leading furniture vendors.With Charles Ray's Harvard MBA thesis laying the foundation for our business model, we combine academic rigor with practical expertise to deliver exceptional value. Our team's collective experience spans generations, ensuring clients receive insights rooted in both tradition and modern best practices. We pride ourselves on maintaining the highest standards of professionalism while adapting to evolving design trends and client needs. Our reputation as one of the most highly regarded firms in the furniture industry reflects our dedication to exceeding expectations through personalized service and attention to detail.
Services
Custom Upholstery
Case Goods
Interior Design Solutions
Showroom Consultations
Vendor Partnerships
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of specialized expertise in custom upholstery solutions
- Our Atlanta and Dallas showrooms provide convenient access to premium vendors
- We maintain direct relationships with leading furniture manufacturers for exclusive options
- Our team combines academic business excellence with hands-on industry experience
- We deliver tailored design solutions for both residential and commercial projects
Services
Custom Upholstery
We create made-to-order upholstery pieces tailored to specific design requirements. Our process combines traditional craftsmanship with modern materials to produce durable, aesthetically precise furniture. Clients benefit from extensive customization options including fabric selection, dimensional adjustments, and unique design elements.
Case Goods
Our case goods solutions include custom cabinetry, shelving units, and storage furniture crafted to exact specifications. We work with premium materials and finishes to ensure functional pieces that complement overall design schemes. This service caters to both residential and commercial applications with complex spatial requirements.
Interior Design Solutions
We provide comprehensive furniture solutions for interior design projects of all scales. Our team collaborates directly with designers to source or create pieces that meet specific aesthetic and functional needs. This includes space planning assistance, material selection guidance, and project-specific product development.
Showroom Consultations
Our Atlanta and Dallas showrooms offer immersive environments for furniture selection and design inspiration. Clients receive personalized consultations to explore product options, visualize combinations, and access exclusive vendor collections. These spaces serve as hubs for discovering current trends and innovative design applications.
Vendor Partnerships
We maintain strategic relationships with leading furniture manufacturers to expand design possibilities. This network provides access to premium brands, exclusive product lines, and specialized production capabilities. Our partnerships ensure clients receive competitive pricing and priority service while maintaining quality control throughout the procurement process.
People
Charles Ray
Founder
Industry veteran with 50+ years experience, established Jaynes Furniture Store in 1949 and Charles Ray & Associates in 1991. Harvard MBA graduate with deep expertise in custom furniture solutions.
Gloria Ventura
Co-Owner
Experienced business leader with extensive knowledge of the furniture industry, working alongside Charles Ray to develop strategic partnerships and maintain quality standards across all operations.
Questions
What services does Charles Ray and Associates offer?
We specialize in custom upholstery furniture and case goods for interior design professionals, with showrooms in Atlanta and Dallas offering access to premium vendors.
Do you work with residential and commercial clients?
Yes, we provide tailored furniture solutions for both residential and commercial interior design projects of all scales.
Are your products available outside Atlanta and Dallas?
While our showrooms are located in Atlanta and Dallas, we serve design professionals nationwide through our extensive vendor network and logistics partnerships.
How do you ensure product quality?
We maintain direct relationships with leading manufacturers and conduct rigorous quality control checks throughout the production process to ensure exceptional craftsmanship.
Can I visit your showroom without an appointment?
We recommend scheduling appointments for personalized consultations, but welcome walk-in visitors during regular business hours at both Atlanta and Dallas locations.
What makes your company different from other furniture suppliers?
Our combination of custom capabilities, industry expertise spanning generations, and strategic partnerships with premium vendors create unique value for design professionals.
Reviews (2)
Designs By Isaac Interiors
Jan 15, 2022
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If your looking for a review from, me. Will here it is. The worst customer service, emails, calls never returned. And when they are returned still no answer on furniture. All you get is.let me call the company. hello. you should have called the company and check on order status. Now going on 8 months. Ordered. look and shop else where. And stop blaming COVID. As an excuse. honesty gos far
Shawn Dunn
Mar 30, 2019
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Left us hanging for 4 months. Kept stating everything is being handled. Wont return a phone call. Go somewhere else, use anyone else. Dont waste your time.
