Southern Furniture Leasing

I haven't used this company's rental services, but did have an unfortunate encounter with one of their delivery trucks on a narrow but busy residential street. The company was enormously helpful and responsive in resolving my issue. The best customer service I've experienced in years that helped restore my faith in humanity. If the company is run like their customer service department, your in good hands here.

The dock area could be cleared a little better to make it easier for truck drivers with 53 foot trailers coming to deliver. The guys unloading were very nice and fast to unload

This review is based solely on observations I've made regarding this company's delivery service. I presume this delivery service is directly affiliated because they arrived to a neighbor's house one day driving white trucks with this company's logo on the doors. I'm not a professional mover or furniture delivery professional, but I believe I can see careless disregard for whatever it is being moved or delivered.

I saw, -. An individual carrying an entire three-seat couch on his HEAD after two other individuals helped him get the middle of the couch centered above his head. I've never seen anything like it. The guy carrying the couch gets 5-stars for being quite the show, but I wouldn't want to have furniture, or even leased furniture I'm going to use for a short period of time, to be handled this way before I even get to sit in it myself. -.

All items being handled with blatant disregard for their condition. In one case, I witnessed lamps, minus their lampshades, being knocked against each other like bowling pins while an individual, already carrying a box, tried to wedge two of them under his armpits. He only managed to get one lamp clamped beneath his armpit for the trip into the apartment, in case you were wondering.

At this point, I was inspired to write this review. Partly as a service to myself; i.e. a note NOT to use this company's delivery service at the least. And partly as a service to the community; i.e. letting others who may choose to use Southern Furniture Leasing's delivery services to please consider using -professional- movers of their own.

Ran across this delivery driver today on the highway on 285 in Atlanta as he threw a bottle out of his vehicle at me call the GSP made a police report wonderful drivers you hire, and by the way this is on my dash cam!

Interacted with an employee who will no be mentioned who was very rude and short. Won't be shopping here!

Their employees were threatening and made numerous profane remarks after asking them to move their truck from blocking my neighbor and I furthermore when I called the company they were zero help and showed very little interest in resolving this issue.

Once you see how they operate, you'll really consider renting furniture instead of buying.

Excellent follow up by Lee. Thank you for caring so much about your customer and thinking outside the box to make things work. It makes all the difference in the world.

Steven went the extra mile to help us with an insolvable problem. Took time that he probably could ill afford to try to help. Thank you, Southern Furniture Leasing!

Very very unhappy with this company. They do not follow through with what they say they will do. I wish I could give it - stars I will NOT be promoting their business any more.