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Sleep Essentials Sleep Essentials is a well-known mattress store and retail mattress supplied with three locations on the East coast. In each of our locations, you'll find a helpful and friendly team of professionals who want to help you get a better night's sleep! Our great staff and great product line - including top-rated brands in Adjustable beds - have helped make us one of the best mattress and bedding stores in the area. We're a well-known Roanoke mattress store, and we take pride in our dedication to customer service and our attention to detail. Our team is here and happy to help answer any questions about mattress materials and composition, adjustable frames, latex and allergen-free bedding, and common questions about what makes our mattresses right for you. Whether you're shopping for a new mattress for your home or business, Sleep Essentials offers a large selection from the top manufacturers from around the world.
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2021 Complete Mattress Education
2021 Complete Mattress Education
Don't buy any mattress until you watch this entire video. You need to know about the toxic fire-retardant chemicals used in mattresses. You need to know about the marketing gimmicks in the mattress industry where they make an inferior product but then spin it to the consumer with slick deceptive marketing as if it is a superior product. You need to know about the short life of polyurethane foam which is used in most mattresses. And you need to know about the fake warranty gimmicks and the free trial gimmick. Then you need to know what real mattresses are made of.
Reviews (27)
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Joe
May 17, 2022
I got my first latex mattress several months ago. A latex mattress has been on my wish-list for the toxin-free benefits alone, but I didn't know how it would sleep. While doing research, I stumbled across some Sleep Essentials video's and really liked the idea of being able to configure the firmness. I needed a new mattress and I decided to go latex.

I ordered a Medium/Medium/Soft configuration and shipping was quick. Now days, I passionately tell everyone that I LOVE MY LATEX MATTRESS! It's the BEST mattress I've EVER owned, and I wish I would have gotten one sooner! I will never buy anything but latex again. Before my latex mattress, I spent thousands on a Beautyrest Black with a plush pillow top.

I couldn't even get sheets that would stay on, the mattress was so thick. Within 2 years, the mattress was sagging, and I could see body impressions. Tried a mattress topper to extend the life of the mattress and getting sheets really became a problem then. The mattress prior to that one was the same story. Why did I keep buying the same type of mattress?

Waste of money. On the contrary, my latex mattress slept fabulously on the first night AND it's not poisoning me in my sleep! On my latex mattress, I can sleep on my side, back and stomach with no problem! All comfortable positions. No pressure-point pain. I haven't been comfortable sleeping on my stomach since I was a teenager. Did I mention, it's the best mattress I've ever owned?

My body aches have also subsided. I had a knee injury that would ache every day. I thought it was because it hadn't healed all the way. Since I started sleeping on my latex mattress, my knee no longer aches. I can't rave enough about how wonderful the latex product is. It's the best! I tell everyone I can about my top-of-the-line latex mattress because getting a good night's sleep is priceless.

Go latex and save your money and your health. The people at Sleep Essentials are really customer focused. I have NO REGRETS purchasing my latex mattress from them. Oh, and as an added benefit, I can find sheets much easier these days. In the long run, a latex mattress will save you in so many ways.
Google User
Apr 17, 2022
Lee knows more about mattresses than just about anyone, and takes the time to work with customers to understand their needs and ensure he is recommending the right product. If you haven't watched his imformational videos on his website and Youtube I highly recommend anyone shopping for a mattress do so. -Josh F.
Susan Tafolla
Oct 15, 2021
Sleep Essentials helped us correct issues keeping my Mom from getting any sleep at all without being upset during the experience most of the time. The representatives from Sleep Essential were incredibly patient with me, as I had already made a few mistakes when I then, found Sleep Essentials. So, we got the right adjustable bed for my Mom, to include the right height (get the right legs), right mattress, and right type of sheets to keep wrinkles at a minimum.

Here is what then happened, we were so impressed, we got another for us, and finally, one for our guest room. Yes, I am sold on Sleep Essentials, the product quality and customer care.
Liz Hartel
Sep 28, 2021
My husband and I are over the road team semi drivers. Sleep is so important, but ours is usually done while the other is driving. America's roads are not helpful in receiving a good night's sleep. UNTIL SLEEP ESSENTIALS! Our experience with the company was awesome. From the first contact to today, very helpful in helping us choose the correct set up and extremely easy to work with to make us a custom unit.

We have recommended Sleep Essentials to many other drivers and to non drivers. This is where we plan to purchase any new equipment we need, because this has been the best sleep for us.
Ewa Hammer
Sep 24, 2021
Very happy with product and service! After learning all about latex mattresses from Lee Carter's educational and informative videos, I ordered 2 mattresses and bed frames from Sleep Essentials. Kevin was very helpful with my order. The mattresses are very comfortable. When it became necessary to return the bed frames, the company made it easy for me. They then issued a prompt refund. I would not hesitate to deal with them again. I strongly recommend them if you are looking to buy a comfortable and healthy mattress!
R. Kern
Aug 14, 2021
I bought Sleep Essentials for 2 reasons: My standard style mattress broke down within 2 years and had a ridiculous dip in the middle. The local furniture store would not honor the warranty because the backside of a manufacture tag left an ink stain on the side of the mattress! They said I could have the mattress cleaned and then they would honor it! Second, I like my mattress being chemical free!

I had continual lower back and neck issues. Once I got my Sleep Essentials mattress those issues went away! Also, waking up with headaches went away! I never realized sleeping on a standard style mattress (even with pillow tops) played such a role in my issues. They were easy to work with and very patient as I asked numerous questions. While it might cost a tad more, it was very well worth the purchase. My brother purchased one for my mother who has complained of back pain all her life. Her back has improved tremendously!
Mary Lore
Aug 12, 2021
My husband and I made two trips to try out Sleep Essentials mattresses. I had researched latex mattresses and knew that they were the real deal. Kevin was patient, informative. Our order arrived quickly. I immediately slept better than I had in decades due to spine injuries after mva and surgery. After about three weeks I felt the mattress needed a little adjusting.

I spoke with Kevin, he asked me questions, made suggestions, and sent out another mattress layer to meet my needs. No hesitation. It is like sleeping on a cloud. Previously, I had not been able to get to sleep without tossing and turning for hours and would waken after a couple hours and in pain. NOW I am sleep in minutes, sleep for a full 8 hours and am not in pain upon waking. Even my husband is amazed and grateful as am I. Sleep essentials is a godsend. Do not hesitate to buy this sleep system.
Mark Brown
Aug 06, 2021
Best dam bed I've ever had. The comfort and temperature regulation is perfect. I'm a big guy at 280 pounds, when I get in and out of bed my wife doesn't even know. Sleep Essentials brought my bed in just a couple days of purchase when I wanted it. They set up the bed and were the most professional of any one I have ever had deliver anything to my home.
Judi Gracia
Dec 02, 2020
I haven't been able to sleep well in years. Actually had pain on what might be called pressure points no matter which side I slept on. But.... the first night on my AR-2 mattress was like sleeping on marshmallows!! Now I look forward to sinking in every night! This is how a mattress should be.
Karen B.
Jun 27, 2020
My husband and I had been sleeping on a double bed for our entire married life when we finally decided to size up to a queen. (Having a small but spreadable dog in the bed with us was the tipping point). We did a ton of research online before we decided to go with a 100% natural latex rubber mattress. After watching Lee's videos, I went in to the Sleep Essentials store in Raleigh and bought a sweet set-up including the Falcon bed system from Caroline and then scheduled the delivery with Nikki.

They could not have been nicer to work with. The installation crew was also top drawer and very professional. This is the place to go if you are looking for a knowledgeable professional local/ family-owned business to buy quality goods from.
Chad T.
Mar 24, 2020
Lee, Just wanted to say how much my wife and I are loving the AR-1 split queen mattress and adjustable base we purchased from you about 7 months ago. The mattress is unbelievably comfortable! Despite it being the least popular, we are so glad we chose the arrangement recommendation-1 (AR-1). We were a little apprehensive at first because we were ordering it online and unable to try it first.

Your videos explaining the various arrangement recommendations were very helpful! It made deciding on the arrangement much easier and gave us more confidence when choosing online. Based on our body weight, which was below 150lbs for each of us, the AR-1 was a no-brainer since we were leaning towards a softer mattress. I don't know why the AR-1 is the least popular?

It feels so much different from your typical mattress you would purchase at a typical mattress store. It has a unique feel that you just can't find any where else. Additionally, it's chemical free organic latex which will last a lifetime. Lastly, we just wanted to share how much we love the S-Cape adjustable base we purchased with the mattress.

We were fortunate to get the classic version. It is quieter than we thought it would be, and we actually use the vibration feature more than we thought we would. The adjustable base was super easy to install and only took about and hour. Thank you for taking the time to educate us on the proper way to build our own mattress and stay healthy! You truly do get what you pay for! Sincerely, Chad Timmons Ohio
Dave J.
Jan 16, 2020
Need a new mattress? We did, and after some research we found Sleep Essentials. We were able to get custom comfort levels in our twin split king mattresses. No toxic chemicals! All natural organic pure latex. Both my wife and I are enjoying longer and deeper sleep. We are both much better rested! Kevin is great to at answering questions and advising. FREE SHIPPING. Fast Service. Watch the online videos. Highly recommend!
Scott B.
Dec 02, 2019
I have a saying that I never judge a company on what goes wrong, but by how they handle the issue. I would have to say that in this regard Sleep Essentials is top notch. Nikki went above and beyond to make us happy customers. We drove 6 hours round trip to buy our bed and mattress's at Sleep Essentials and we are glad we did. If you haven't watched the owner Lee Carter's educational videos I recommend doing so before buying any bed.

Their customer service is top notch. I only have 2 small critiques. I wish they answered the phone more as it is hard to reach them. Additionally their delivery staff is very nice but they should be able to help set up the phone application as some folks may not be tech savvy. The product they sell are top notch. Another really nice thing is you can customize your mattress level of firmness and change it later (at a small cost). We were a bit apprehensive about buying a new bed and we are really happy with our choice. Highly recommended.
Seeme S.
Sep 15, 2019
I purchased the Sleep Essentials mattress and it's worth every dollar! I've never slept so good on a mattress like the Sleep Essential! Lee is Great I worked with him for about a month and chose number 2 mattress. It takes about a month for your body to adjust to the mattress, especially if your previous mattress was bad like mine. The best mattress I've ever purchased
Shari Ward
Sep 11, 2019
Before anyone buys a mattress, please educate yourself on the toxic chemicals in the Big Named companies. Also, be sure to check out Lee's YouTube videos of the different mattresses and why they fail. Look at his genuine Latex (Nonallergenic) mattresses. A mattress that can last 30+ years is more than worth the reasonable price he asks.
Tina Randolph
Jan 20, 2019
We discovered Sleep Essentials on YouTube while researching mattresses. We currently have a memory foam which my husband has dubbed "the brick foam". We both have suffered with aches, pains and sleepless nights. A light bulb went off with the hubby while watching the video. Headaches, Fibromyalgia, Neurological trouble (and so much more). I have suffered with severe headaches, neck tension and joint pain since having the memory foam mattress but never attributed them to my mattress.

We drove from Middle Tennessee to Roanoke, Virginia to check this mattress out! It was an eight hour drive through a rain storm....and it was worth every drop of water! Hubby called and talked with Kevin prior to our trip and explained that we were about to embark on a journey to the store. He answered all questions. Halfway into our trip, we realized that we may not make it to the store (due to the weather slowing us down) hubby called Kevin who went above and beyond by giving us his personal number and telling us to call him when we were near and offered to...get this...come back to the store and open it up for us! Greeted warmly by Kevin, we tried out the beds. Immediately, we realized the difference between our current mattress and these at the store. Kevin had zero pressure.

Absolutely no pressure. His demeanor was as if he were a friend. No salesman pitch, just honesty and helpfulness. We chatted about common interests, places for us to eat and stay overnight, he even pulled up hotels on the computer. We asked questions, he gave answers that we could understand. We purchased our new mattress within an hour of the arrival. Yes, we were there for an hour and Kevin never lost his smile.

We were impressed with the entire experience and will tell everyone we know about this place. We are excited to receive our bed and will write another review once that happens. The biggest amazement to me was the fact that my husband pulled the debit card out and announced he was ready to place the order. I am the spender in the family and he is the saver. Very difficult for him to part with it! Check them out, it will be more than worth your while.
John A. McGinl
Dec 24, 2018
Received my mattress Saturday, what a difference!!! I wish I knew about you years ago!!! I am telling everyone at work to buy one from you.
Joshua J.
Nov 03, 2018
I got a bed from Sleep Essentials about 2.5 years ago. Since then, I have slept the best I have ever slept. It is a good quality and supportive mattress, and it does not have the terrible smell from the fire retardant chemicals. It still sleeps as fresh and supportive as it did the first night. I tend to sleep on my stomach, sides, back and everything in between and with this mattress I no longer wake up sore and unrested.

There is also not a noticeable dip in the mattress. I would expect one to be present since I purchased a twin xl and you pretty much sleep in same spot. I actually got the twin xl with the expandable bed frame anticipating that I would upgrade to a king after marriage without necessarily buying a king now. It has been a wise investment thus far. I am proud of the product they make and I could not imagine sleeping on anything else as a main bed. I'll also add their pillows are pretty good too.

I got the shredded pillow and it is still as fluffy as the day I got it with the bed. I truly have no critiques for this bed at all. As far as customer service goes, the rep that was there when I was testing out the bed softness was very patient and friendly. I tested those beds at the Roanoke location for over an hour. He was quick to get me checked out and thorough in the set up.

The delivery guys where on time, but forgot the box spring and frame. Having said that, I did not mind. The bed slept so incredibly well even without the box spring and frame, that this small mishap seemed meaningless. They set everything up quick and easy when the box spring and frame came a coupe days later, mind you they made a special trip all the way down to western NC just for my frame and box spring with no extra cost. Sleep Essentials has an awesome business and operation going. I now anticipate going to bed, where I use to dreaded it completely.
Bob Brady
Oct 10, 2018
Sleep Essentials… The Best mattress made. I studied all of videos and fully agreed with the points that Lee was making, but was not sure about the claims he made. After a ton of research, I decided to buy the split California King with the Leggett & Platt S-Cape adjustable frame. In the video and website, they explained we would get a 6” latex mattress and a 3” latex mattress, what I received were three 3” mattresses all within the various firmness ranges I had asked for.

I wasn’t too happy about the initial looks of the latex construction, they glued on a strip to make it a California King, I staggered the mattresses to counter this. I called Lee and he was quick to help explain and once I assembled the mattress it all worked out as advertised, in fact I prefer the three 3” mattresses which allowed me to change the firmness of the mattress in finer degrees by switching the order of mattresses and the added strips at the end were only a cosmetic concern.

I am 6’4” 260lbs and always had issues with mattresses forming a cavity in the center of the bed within 12 months of owning a mattress, then I had to deal with it for a few years until I broke down and bought a new one. I tried multiple types of mattresses including a foam latex which was extremely expensive and worthless. What Lee says about natural from the tree latex is very true.

I waited 18 months to write this review to see if this mattress would hold up to claims. It has actually done more than hold up to the claims, it has improved since I first assembled it. It took me about a month to get used to the new mattress, but once it settled in and I got used to not sleeping on a bad mattress this split California King has been AWESOME.

After 18 months there is no hint of a body cavity or signs of breaking down. I have not rotated the mattress between my wife’s side and mine, nor flipped the mattress as I had to do with others. This mattress is going strong! I look forward to sleeping in it every night. The Leggett & Platt S-Cape adjustable frame is worth getting, I don’t use it as much as expected, but when I need to use the adjustment or features, it is priceless.

The toxic free mattress is also a unique and important feature, I never had issues with other mattresses in that use chemicals, but why deal with it when it isn’t necessary. I will be buying more beds from Lee to furnish the other guest rooms and our future 5th wheel trailer.
Heather M.
Sep 20, 2018
We are very pleased with Sleep Essentials and their wonderful customer service. The first night with our bed we realized it was too hard for us, we called the next day and that day they were here with a softer one. Thank you so much Kevin and Lee! Delivery guys were great as well! You do not see service like this these days. We look forward to many years of sleeping on this mattress.
Heather M.
Sep 20, 2018
We are very pleased with Sleep Essentials and their wonderful customer service. The first night with our bed we realized it was too hard for us, we called the next day and that day they were here with a softer one. Thank you so much Kevin and Lee! Delivery guys were great as well! You do not see service like this these days. We look forward to many years of sleeping on this mattress.
Donna J.
May 09, 2018
Again, I am promoting Sleep Essentials located on Capital Blvd, Raleigh NC. Last summer, I purchased one of their toxic free mattresses along with a supporting bed frame. I found that the store personnel were the best both during my shopping and follow up in answering my questions. About a month ago, I ordered a custom upholstered headboard from a well-known furniture/decorating store with two locations in the Raleigh area.

To my surprise when the headboard was delivered yesterday and regardless of the promise at purchase, it seems that this store had no intention of attaching the headboard to my existing bed frame UNLESS I purchased a new bed frame with the headboard. I called the store immediately when the headboard was delivered only to be told that the headboards were stand-alone and meant to just lean against the wall--not attached to a bed frame among other comments.

I then called Sleep Essentials to ask about "special hardware" that the other store told me I would have to buy. Wonderful outstanding customer service oriented Niki explained that there was no such thing as "special hardware" and immediately offered to help me get my headboard attached to my existing frame. Now this was not a Sleep Essentials problem, but with Sleep Essentials, once a customer, always a customer.

As of this morning and after talking with the District Manager of the headboard store, they will be sending someone to attach the headboard to my existing bed frame. I also had an issue with the quality of workmanship on the headboard and the DM stated that nothing was ever 100%. The next time I order an upholstered headboard, I will go to the Cloth Barn in Goldsboro because they do 100% custom work and my mattresses will always come from Sleep Essentials in Raleigh.
Bonnie S.
Sep 11, 2017
I recently purchased the queen sleep essentials mattress and am thoroughly pleased with the comfort. The bed was actually delivered by Lee (plus 1) who was kindly allowing a couple of his employees the evening off for family celebrations. They called to be sure the late evening delivery was still ok, and they were courteous, efficient and thorough getting it set up.

I also purchased the pillow with "pieces" of latex. And unfortunately I have to add this pillow to the pile of expensive pillows that have 'not' been satisfactory. I find that the pillow has a latex smell! yes, I said smell. (there must be enough material around the mattress cover that I do not smell it) I contacted the store rep who sold me the mattress and pillow and inquired about how long it would take for the smell to dissipate.

He said that.'for those of us who can smell it", it will eventually dissipate. So apparently I have a sensitive nose. No problem, I'll try to cover it with more fabric to help. Well, last night was the test and it was significantly less smelly with 4 pillowcases (alternating.cotton, silk, cotton, silk, all with high thread count). But I was not pleased to still smell it as I woke up this morning. I'm very disappointed because it is quite supportive for a side sleeper. So I highly recommend the mattress, but NOT the pillow 'if' you can smell it. Remember, the one in the show-room may not be 'new'!
Suga B.
Nov 14, 2016
Hello people with pain that are searching for a new mattress! I have to tell you to buy this mattress from Lee here at Sleep Essentials. I live in Pasadena, Ca. and I had him ship my mattress to me, sight unseen. He asked what the combined weight of the people sleeping on the bed and the height and what position we slept. With that information he was able to tell me what would be the best mattress for use.

I didn't have to pay someone local for delivery, set up and removal. This was my birthday gift to myself and I am in love with it! I slept on it for the first time and I woke up without my ankles and my right trap and side of my neck hurting me. Now I need to tell you, I gave my big name brand mattress to someone who couldn't afford to buy a mattress, then I started SLEEPING ON MY HIDE AWAY MEMORY FOAM BED.

I shopped for 6 months for a new mattress. I went to showrooms, consumer affairs, Google, yelp. I quickly learned that I didn't know what a good price would be for the different types of products because the guidelines are so subjective to the manufacture. Marketing will make people want to buy it, and then once you got it, you find out that the best thing about the item was the marketing. Lord that makes me mad!

I was going to buy purple mattress but found out that the raw egg test was failing on people that were trying at home. I was going to by the Ghost bed but they will not take the foundation back as a refund if you return the mattress. With both these companies, the mattress would off gas, so I passed. Ikea was in the running too but I quickly dropped them from the list. LOOK, I WANT A MATTRESS NOT CHEMICALS.

I WANT 100% LATEX NOT 5% LATEX 90% CANCER CAUSING, THYROID, RESPIRTOR, MIGRANE HEACHACHES, AND ARSENIC IN MY BLOOD, SO I BOUGHT A CHEMICAL FREE 100% LATEX MATTRESS FROM SLEPP ESSENTIALS. I WILL SLEEP WELL FOR THE NEXT 40 YEARS! Go check out http://mattresseducation.net/ FYI: This bed has GREAT BOUND for those of you that are highly active (if you know what I mean), yet you don't disturb the other sleeper by getting in and out of bed, there isn't a smell because it is nature, so I unrolled it and went to bed.

I felt like it was a zero gravity bed. This is much better than my $5000 mattress I gave away. They ship free, they offer financing also. To hell with the vacation, to heaven with your body and rest and buy yourself a 40 year gift.
Leslie T.
Sep 12, 2013
My husband and I were told by our chiropractor that we should consider getting a new bed since we were having maintenance issues on our necks and backs that were reoccurring - and we often complained that we felt worse after a night's sleep. Doug did research on new beds (as he always does when we purchase a new product) and found that they were putting chemicals in the new beds today for fire protection - and that did not interest us!

So he searched manufacturer's that were not putting chemicals in their products - and he found Lee Carter at Sleep Essentials in Roanoke. We talked to our chiropractor - who also recommended Lee to us - so we knew it was meant to be! We met with Lee at his showroom in Roanoke a few days later. Lee was kind to meet us after hours since we were in the area for another purpose.

He kindly greeted us and talked to us about our ailments and told us about his beds. He has several models to choose from for comfort (hard, medium, soft, etc). We tried out the beds and could not believe the comfort level - wish we had met Lee a long time ago! His delivery team returned from a delivery about the time we were purchasing our new bed.

They gladly said they would deliver our new bed and set it up for us that same night. They were GREAT - kudos to Lee's delivery team! At 9 PM - we had our new bed - and my husband and I both slept better than we EVER have! The bed is WONDERFUL - like no other! We bought pillows as well - made from the same material as the bed - and they are the BEST too!

Our backs and necks are much better already - thank you Lee! How wonderful it is to have a good night's sleep now and forever! Lee said the bed will out last us (and I turn 50 this year)! We highly recommend Lee Carter - Sleep Essential beds - and his delivery team - a complete and wonderful package! Thank you guys and many blessings to you! Leslie & Doug Todd
Chris M.
Feb 02, 2013
My wife and I have been looking for a mattress for the past year. Our current mattress (one sided) had not held up very well. We went to every mattress store in the Roanoke Valley looking for a mattress that you could flip. Very few stores carried this type and we were not satisfied about the way they felt. We found Lee at Sleep Essentials who had a broad knowledge about the mattress industry. Lee carried a mattress that was not only one that you could flip, but was chemical free, and honestly who wants to sleep with chemicals.

The personal service that we received from a small business was great., and we feel that Lee went over and beyond helping us get the mattress set up as we had and older bed. We would recommend Sleep Essentials not only to our friends, but anyone who is in the market for a new mattress. Chris & Nancy Miller
Don B.
Aug 16, 2011
My wife and I were shopping for a new mattress for our bed. The old one had depressions in it from years of use. Also, my wife was waking up almost every morning with a head ache. We visited a mattress specialty shop, tested their product in the store and got a quote from them for what we liked. We also visited a local furniture store and tested several major brands in the store getting a quote for what we liked.

We then went to Sleep Essntials and checked what was available there. Lee Carter, the owner, explained his product to us, allowed us to test it in the shop and explained that his product did not have the chemicals present in other matresses. He quoted us a price for mattress and motorized bed for up/down changes in the mattress head and foot elevation.

We thought it over and choose Lee's product over the other brands we had looked at and are extremely satisfied thus far. Additionally, my wife no longer wakes up with head aches in the morning, possibly because there are no chemicals outgassing from the mattress. If you are shopping for a new mattress do not buy until you have talked with Lee and tried his product. You will not be disappointed. We weren't!