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Oasis Pools Plus We do NOT share any information with third party firms. Oasis Pools Plus is the premier pool, spa, and patio furniture dealer in the Carolinas. We are one of the biggest pool, spa, and patio furniture retailers in America. We're situated in the South Charlotte shopping district in Pineville, NC. We've served 1000's of families in the Carolinas since we opened our doors in our original location in 1979.
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Reviews (7)
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Rick M.
Jun 27, 2021
Very nice furniture, very pricey, but then everything is getting that way. Also a very long lead time for delivery, up to 4 months. Very nice sales people to help with your decision, not at all pushy.
John McGrath
Jun 19, 2021
Bought a South Seas Spa at Oasis Outdoor that was delivered about 3 months ago. Sales team was excellent with no pressure and answered our numerous questions graciously. Spa was delivered and set up with no issues at all (delivered to backyard, hooked up, filled and initial chemicals added). Since delivery the store has answered all our chemical treatment questions and when I had an issue with the tub sent a tech the very next day.

There are lots of hot tub stores around Charlotte but I really recommend Oasis. This store stands behind there product and have their own employees to install and service the tubs (instead of sub contacting). Great service all around and super friendly staff. They become Peppermint Forest around the holidays and we were so impressed with the service we bought a Christmas tree from them as well!
Judy Cisco
May 18, 2021
After much research, we purchased a Pelican Bay by Artesian spa 10 years ago. The buying experience was seamless. Mike is very knowledgeable and the store stands behind their sales. Anytime we have had an issue, they are quick to respond, and repairs are done quickly. If you are in the market for a spa, look no more and go to the professionals. You won't be disappointed!
Eric Shultz
Nov 18, 2019
AMAZING SERVICE! From the day I began shopping for a spa, which was 2 years ago, Oasis employees in Charlotte, NC have been great to work with. The sales representative was informative, friendly and not overly pushy as some other locations were. They delivered the spa timely and even set everything up with a tutorial of spa care. I went back multiple times to ask questions and had water tested to make sure everything was going well and the store employees were still extremely friendly and helpful.

I recently had an issue with a part and fortunately it was covered by warranty. They came out to my home within 24 hours and replaced the part free of charge without any hassle at all! I would most definitely recommend Oasis Outdoor to anyone in the market for a pool, spa or anything else they provide outdoor related. Thanks again for the continued great customer service!
P. T. Murphy
Oct 30, 2018
Everything was perfect. I purchased a hottub from Oasis outdoor. Extremely knowledgeable staff, very laid back and helpful, not pushy at all. Worked with Mike and Mark, I couldn't have had a better experience. I shopped around a great deal and Oasis was hands down better than anyone else I spoke to in Charlotte, better staff, better prices, better product.
Mark Thornton
Dec 28, 2017
Been here a couple times. The staff are somewhat helpful, though it feels extremely overpriced. EDIT: Appreciate the owners response. If I'm ever int he market, I will stop back and hear more. Thanks for the update.
Allen Spain Jr
Dec 02, 2012
We had the most terrible experience at this location. My family was in the market for nice patio furniture- and went into Oasis Pools during their 20% off sale (they are a bit pricey at full price) earlier in the spring. However, after calling to confirm they had the furniture we wanted (the sale was for in-stock items, and they confirmed they had all items in stock), we went in to find that they did NOT have the loveseat in stock and would not order it and honor the sale price.

When asked about this, the sales lady actually said to us "Well, obviously you and us are not a good fit, so it's just best if we part ways." I was dumbfounded that she actually said this. She never offered to ask the management what she could do to help us, and she didn't even act a little apologetic that our family wasted an hours drive (Two different occasions) and were misinformed by her that they had what we needed in stock.

She basically let us leave over a $200 discount on a potential $2000 sale without as much as a blink of an eye. I would highly recommend that you use another competitor, such as Home South, who have associates who are helpful and go above and beyond to serve- rather than this location who are snobby and turn away business.