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Mill End Shops The oldest of locally owned & operated custom decorating shops in the Washington, D.C., Maryland, and Virginia Metropolitan Area. Mill End Shops is a 5th generation family business begun in the Washington, Maryland, Virginia Area in 1933. We provide five convenient places in the Metropolitan Washington area and provide free shop at home service.
Reviews (17)
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Tim Gronniger
May 05, 2022
Great service, great products, reasonable timeline. Mill End Shops helped us evaluate a fairly big project with window treatments for 11 windows. The results are beautiful and the products are working smoothly.
Johnette Tillman
Apr 26, 2022
I was a first time Mill End Shops customer. I am very satisfied with the service received and I love my reupholstered bench. I will definitely be a repeat customer.
L. Landry
Jan 05, 2022
We needed window treatments to complete our remodeling of several rooms. Since we had payed attention to buying low or zero VOC products for the rooms, we wanted similar materials for our windows. Fortunately we found a local Mill End Shop in Rockville that sold Graberblinds. The proprietor, Elliot, was extremely knowledgeable and attentive. As we browsed through samples, he greeted repeat customers by name.

He assisted us in choosing natural black-out shades for the bedroom and natural wooden blinds for the other rooms. All were ordered and installed by competent workers. We couldn't have been more pleased.
Kim O'Neill
Sep 27, 2021
We needed black out drapes for a bedroom, where it was so bright that every morning felt like waking up on the surface of the sun. Mill End is just great, from fabric selection to measuring to advising to installation - it was a wonderful experience. Friends who come over have walked up to the drapes - (everyone wants to feel the fabric) and said "This is so beautiful." We first spoke to Lydia who came over to our home with lots of sample books based on what we talked about on the phone.

She was great, really took her time to see what would work and what our style was. We really wanted to keep sheers we bought years ago in Europe and Lydia worked that out easily - she found a way to adapt them to fit American hardware and didn't try to push us to buy some new ones which was cool. Then Elliot came out to measure - he is phenomenal and really knows his stuff about all aspects of the business, as well as having an artistic eye.

When everything was ready (it took some time, but that is understandable nowadays, and it was worth the wait). Darren came out to do the install which he amazingly did by himself, with double rods. He's a lovely man, a real gentleman. We have one regret - that we didn't do this sooner - and now we sleep so much better! Mill End will be the only shop we use from now on, highly recommend.
Cathy Bergeron
Aug 28, 2021
I've been a Mill End customer for many years. My most recent experience was having a favorite chair, 35 years old, reupholstered. Mill End picked up my chair, did beautiful work, and delivered it back to us in even better shape than when it was new. THANK YOU. I'm looking forward to many more years of enjoying my "new" chair.
Diane LaGrega Bertocchi
May 30, 2021
It is a lovely shop with many selectionstochoose from. I had such a pleasant experience with everyone from the sales person in the store to the upholster to delivery. It was very easy and I am very happy with the final product. Theydid an excellent job. I had my dining room chairs done and they were a gift from my mother-in-law. Even she approved and had her sofa done with Mill End Shops. I would recommend them to anyone.
Carol D.
May 17, 2021
With Mill End Shops you get a great product ie shutters, shades, curtains and fair pricing. Excellent customer service. Much better than the last shutter place we bought. Installation great as well.
Linnea Means
Nov 29, 2020
What a wonderful experience with Mill End Shops. Lydia was amazing to work with. She took such care. My husband is retired and physically challenged and he spend 85% of his day on the sofa. Lydia requested that the fabric be reinforced with a backing to give strength and longevity to the absolutely beautiful sofa. Our new drapes and Darren that hung them took such pride in his work. I would recommend Mill End Shop to everyone to asks.
Lauren D.
Oct 24, 2020
The fabrics here are gorgeous, top-notch. I have used their services for many years. The salespeople are extremely helpful with design questions and choices. The fabric selection is amazing.
Katie McGuiness
Jun 23, 2020
Mill End Shops is a fabulous company that reupholstered my very old sun damaged chairs. They have tons of gorgeous quality fabrics and Lorraine is a wonderful design expert who I worked with. My chairs were picked up from my home and delivered soon after looking brand new! Elliot and Mill End staff are great I will be back soon!
Karina Shchetinina
Apr 21, 2020
I don't typically write reviews about any companies, but Mill End Shops has been just AMAZING! My husband and I have been returning customers of Mill End Shops. We have ordered draperies and sheers from them and we absolutely love it! The work has been completed extremely fast with high-quality materials. Everybody was super nice and helpful there. We definitely recommend Mill End Shops to anybody who is looking for a great custom interior decor company. YOU WILL NOT REGRET IT!
Nancy G.
Mar 03, 2020
We were referred to Mill End Shops by a long time customer and happy that we were! We needed to have 14 chairs for our office recovered. The chairs were in good shape but didn't match our new location. They came out with so many beautiful fabric choices. I thought it would take longer to choose from so many but she made some recommendations and in no time we had what we wanted.

The chairs were picked up in 2 batches to be done and before I knew it they were ready. They look beautiful. From the initial meeting to the last chair delivered everyone we dealt with was professional, kind, and simply GREAT! We now have a go to for the next project.
Catheryn Clune
Nov 28, 2019
I am extremely happy with the new cushions for my porch furniture made by Mill End Shops in Bethesda. They had an large selection of outdoor fabrics, and the final product turned out wonderfully. I couldn't be happier!
Katie L.
Aug 07, 2018
I've used Mill End Shops for a variety of home projects. I really love the pieces we made! My family has been using them over the years and I can't say enough good things about them. They have been in business since the 1930's!
Suwane P.
Jan 13, 2018
On our first visit, we purchased a lovely comforter, pillows and bolster. The onsite team was helpful, patient and understood what we wanted. The first comforter was designed to be very minimal, crisp and not frumpy. The team delivered, we were very happy. The second visit we purchased a comforter to coordinate with the pillows from the first visit.

The pillow fabric was so nice, we decided that another comforter of different fabric would be perfect. We discovered a beautiful coordinating fabric for the pillows. With our fabric selection, the attention to detail and skillful technique of the fabricators, the second comforter is beautiful and absolutely sumptuous! Great customer service for both visits. Looking forward to our next purchase!
Joanne W.
Mar 30, 2014
We spent over $1000.00 to have a sofa recovered. The sofa turned out good but the customer service was very poor. I called on a Monday to find out an update on if the fabric came in. After not getting a call back on Monday, Tuesday or Wednesday I called again on Thursday. I was told she had not heard back from the fabric place so I requested that she call again and please call me back.

Once again I had to call her back to find out that the fabric had arrived. When I brought the cushions in 2 sales woman sat at their desk while I made 3 trips to the car and had to put the cushions down each time to open the door myself. I had to call once again weeks later to find out the cushions were done. That is not the kind of customer service I would expect from any business especially when spending that kind of money. I think next time I will pick a business that does good work but also treats their customers better.
Susan K.
Jul 02, 2013
Called shop in Shirlington based upon a coupon. They sent someone from Fairfax store. Salesperson seemed knowledgeable. We picked drapery fabric and she provide the estimate of $2,200 for one pair of drapes, a roman shade 22 inches wide, and 3 small pillows. I thought the price was very high given the coupon, but custom drapes can be expensive. I was told the drapes would be finished in 8 to 12 weeks.

I paid 50% down. Thirteen weeks later I had heard nothing from them, so I called for an update. They had to search to find my order, then told me they were waiting for the hardware. A week later (14 weeks after the order was placed), they installed the drapes and the roman shade. When I have ordered custom drapes in the past, they arrived carefully pressed with the pleats tied.

These drapes arrived flat with wrinkles. Rather than hanging straight, they flare because they were not ironed. They hang 1.5 inches off the floor--I guess I should call them my "high water" drapes. There is no way to hang them lower because the rod supports are practically sitting on the window frame. Width-wise, they barely cover the window. The wand is an ugly white metal rod.

The roman shades have a pattern that runs straight across. The shades are quite simply crooked--the pattern runs at an angle to the top of the shade. I am very disappointed. Rather than beautiful custom drapes, they look cheap--as though corners were cut (all puns intended) to save money, from the cheap wands to saving on fabric.