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Kincaid Service Kincaid Service located at 400 Madison Street, Shelbyville, Tennessee, 37160 you will find customer service, competitive pricing, and top name brands. Come down and meet our expert sales staff who can help you make a selection from our wide range of superb appliances, such as front-end load or top-load laundry pairs, side-by-side or bottom mount refrigerators, freezers, ovens, ranges, dishwashers, and microwave ovens. We carry quality appliance brands like: Maytag, Whirlpool, LG, Frigidaire, KitchenAid, Electrolux, Speed Queen, and Amana.
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As a Brand Source member store, we have an $19 billion dollar buying power and that means you get the very best value every day. In 1934, Kincaid Service Company began serving Middle Tennessee when Mr. Earl C. Kincaid opened a small radio sales and repair shop on Madison Street in Shelbyville, TN. The radio shop soon evolved into a sales and service store of not just radios, but also appliances, top-quality furniture, outdoor products, and a complete parts department.Today, our 11,000 square foot showroom is filled with everything that you need to furnish your home.
Kincaid Service Company continues to operate with the same guiding principles since its doors first opened. We offer a variety of quality brand name Furniture, Appliances, Electronics, and Mattresses to our Middle Tennessee customers. We have something to fit every budget and for every home. Ask our friendly and professional staff about our multiple Financing Options that will allow you to turn your design dreams into a reality. Our sales staff can save you even more money with our various rebates that are available.
Visit our 11,000 square foot showroom to select something new for your home. Kincaid Service Company carries Furniture, Appliances, Electronics, and Mattresses. Among our furniture lines, you will find brand name furniture that is not only comfortable and stylish, but affordable. We carry Ashley, Progressive Furniture, Coaster, Catnapper, Brooks Furniture, Stein World, and many more to fulfill your furniture needs.
Reviews (13)
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Zzively U.
Jun 18, 2022
The best place to buy furnitures with the best customer service! All staff were nice and willing to help you with whatever you need there
Sandra Dow
Dec 14, 2021
Walked in looking for a mini fridge, Calvin and the owner were so helpful. They didn't have one in stock but offered to have one brought in from the Boro. I said I needed it today, so the owner (?) Got online and took the time to look up stores that had one in store for me in town today. Beyond exceptional customer service.
Family Pet Health
Aug 27, 2021
Absolutely a pleasure to deal with regarding a repair for our dryer. The team member that took my call was friendly and knowledgeable. 10/10 recommend!
Howard Taylor
Aug 26, 2021
This company is very convenient when you need parts for appliances. They could not find right wire harness but they had the sensor which was the problem. They are polite and willing to help. Thanks Kincaid appliances
Lisa Myhand
Aug 23, 2021
We have bought a few things from Kincaid's now. They have stood by every product.
Cartwright Trucking Company
May 28, 2021
I have been doing business with Kincaid's for 40 years. They have the finest folks working there and the quality far surpasses that of others in the business. We have bought everything from televisions, furniture and appliances from them. They are top notch in service, quality and customer relations.
Debbie H.
May 22, 2021
We have been buying from Kincaids for over 20 years. We just moved to Tullahoma but we still use Kincaids. If you need an appliance, the staff is extremely knowledgeable unlike the 18 year old at the big box stores who has never done a load of laundry or cooked a meal. As for furniture, they have a good selection and if it is not in the store, they will be happy to order and deliver and set it up.
Linda Brown
Apr 15, 2021
Hometown hospitality with a great selection of furniture, appliances, & tvs. They also offer professional service on appliances, tvs, & even recently installed the perfect whole house sound system in our new home. Kincaid is the first place I go for any furniture, mattress, or appliance needs. This is a family owned & operated business. They always go the extra mile to make you happy!
Colby Clements
Dec 29, 2020
Great local business! Kincaid's has been our place for all of our Appliances in Shelbyville. The store has everything we need and they will special order items for us when needed. Their service department is A+. Mark has gotten us out of so many jams. they will do whatever to help make customers happy, that's why we CHOOSE to shop at Kincaid's and will continue to do so! Thanks Kincaid's- We appreciate the great service.
Cassie Davis
Dec 07, 2020
Locally owned business specializing in outstanding customer service. The Kincaid family is wonderful and we would not shop anywhere else. Highly recommend for all your appliance and furniture needs.
Linda Byford
Nov 19, 2020
I visited there showroom @ 11 am on a Saturday. They were very helpful finding a washer that fit my needs and purse. By 3 pm the same day, my washer washer being delivered and set up at my home in Rutherford Co. They are my go-to appliance suppliers from that day.
MaryAnn A.
Nov 03, 2017
We are new in town and this appliance and furniture store is top notch! They were very helpful and got us exactly the right washer/dryer combo we needed. I will definitely shop here again and highly recommend this wonderful store.
Wendell S.
Jul 08, 2009
I have dealt with the Kincaids for over 20 years. They are good people and honor their word. They don't always have the cheapest price. But are usually reasonably priced and very often have the best quality products. I buy all my appliances there and much of my furniture from Kincaid's! They also provide great service if something goes wrong.

In warranty or out of warranty. That makes them hard to beat. They do home theater installations. Mark Kincaid helped me prewire our current home for a future home theater to be installed at a later date.