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A monthly column where Merle talks about furniture and the fun part of decorating. It's the House of Oak and Sofas Fall Upholstery Sale! Check out Flexsteel's incredible Kashmira fabric in 25 designer colors: with a 5-year warranty. The pet and child friendly fabric you can write on with a ball point pen and wash it off with soap and water.
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Reviews (10)
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Wayne Stewart
Jun 07, 2022
Not impressed with first employee who greeted my wife. He didn't seem to want to help. The owner then came over and he was very good. Worked hard and knows his stuff. We bought furniture due to him.
Sonia Hose
May 26, 2022
I ordered a table with 4 counter height chairs and 3 bar stools from House of Oak in October had to put a deposit down at that time too. I was told at the time that everything would be in 3 months later. I waited 4 months and called back and was informed it would be another month out which would be now February which I was OK with at that time. I waited until March called back was informed it would be no later than the middle of April so again I was like OK so lets just say 1st of May.

Now its May and called back again today was told by the lady that answered the phone that I will be called when it comes in. Now I am furious at this point. I feel like they just don't care even when I told her my issue she did not care and said they would call me back. I have not received a phone call and will not use House Of Oak again. I understand things are now delayed and have waited for things at Grand Furniture however they delivered everything already.

I have ordered furniture in January from Ashley Furniture and all that will be here May 12. I have no problem waiting just not when I am told 3 month wait 4 then another and so on to be treated like I am the issue and the problem like the customer is the bother to them.
Pat Lipscomb
Feb 27, 2022
What a great furniture stor stii exist se. We bought a couch and they actually brought in the house unlike other stores leaving it in my driveway very friendly staff It is nice to know great customer
S. Pt
Sep 18, 2021
Looks are deceiving with this furniture store! I have passed House of Oak and Sofa countless times over the years and never stopped in until yesterday. From the moment I walked in the door, I was surprised and impressed. I was immediately greeted by Bill, and directed to dozens of ALL WOOD TV stands that I was looking for. He offered to answer questions, but also let me wander and just browse the store.

The place is huge and packed with beautiful, well made furniture including many amazing and gorgeous Amish pieces. I spent well over an hour just looking, beyond the TV stands. I hope to return and make a purchase in the near future.
Chris Moyers
Oct 24, 2020
My wife ordered a sofa in November 2020 with deposit. It is now almost March, been put off 3 times with no notice, no calls. Cant get the deposit back.can't get the sofa we paid for. Hung up on us. How does this work?
Lindsay
Apr 11, 2019
So frustrated with this store and their customer service. I purchased a sofa and a recliner from them with a lifetime warranty. They informed me a "lifetime" of these two pieces of furniture was 10 years, which seems fair. A few bolts have since fallen out of the chair, making it unstable and one of the cushions on the couch is flat.the couch also appears to be slightly sagging in the middle, but I can't tell if it is because the cushion is flat or if its actually sagging.

I left a message at the store regarding these issues and no one ever contacted me. So I stopped by the store. They confirmed the warranty and said someone would need to come to my house to inspect the furniture to determine if the described damage was under warranty. They placed me on a "call" list to schedule the in house consultation. One week went by.no calls.

I called again in follow-up. I was told I would be contacted over the weekend to schedule the in home consultation. Another week went by. I never received a call. This continued for 6 weeks straight. Every time I called I was informed someone would call me back and I never received a call. It has since been 3 months since I initiated this process and I STILL have not heard from anyone.

Save your money and purchase furniture someone else. I bought a recliner from Grand Home Furnishings years before I purchased the pieces from House of Oak. It didn't come with a warranty, but is in WAY better condition.and it appears House of Oaks warranty means nothing to them anyway.
Barbara Paul
Mar 11, 2019
After much deliberation over window treatments, we decided to go with the plantation shutters and we couldn't be happier. So pleased with our decision to go with House of Oak and Sofa. The installation went flawlessly and they took care to cover the floors while working. We decided to go with separate shutter levers so we could adjust the upper and lower louvers separately. This allows us to let light in through the top, while retaining more privacy at the bottom. They have added such a distinctive look to our house, both inside and out.
Mary Smith
Feb 15, 2019
I visited the store today looking for a new sofa and love seat. I was there for 15 minutes and tried out various options. During my time their no one even acknowledge my presence. The employees did however have time to chat with each other and talk about food with whatever sauce on it. For anyone who is sensitive to smells, there was an overpowering fragrance in the air the you could not get away from. Instant headache for me.
Kyle Miller
Nov 25, 2017
Nice furniture. Looks like good quality. We were excited and motivated to buy from a local store today. My mother in law was super excited to purchase her pieces today after many days of picking out the swatches she liked and style sofa and chairs. She was in full anticipation that, like any retail store, would be willing to give 10% off when you buy more than one piece.

They were willing to give 2% off the sticker price. She told them well, I'd be willing to buy if you give me 5% off. They said no, 2% is all we're doing. So, she walked out. I was ready to purchase some new furniture from there as well. They're not getting my business nor hers. What retail furniture store doesn't give even a 5% discount on a multiple piece sale? Good grief
Catherine Maino
Nov 22, 2017
AMAZING store! Huge! Gorgeous furniture and mattresses. Great selection and a discount area as well! We purchased a "man-cave" sofa, 2 chairs and our king mattress from House Of Oak. Merle was so knowledgable and helpful. This is great quality furniture. If your looking for a piece that lasts, visiting House of Oak is a must!