Casual Living Patio & Poolside

Where to start. - Our furniture took a total of 6 months to deliver - When it arrived, our table base was broken and a piece was delivered that we did not order - Upon asking for updates for the replacement table base, emails to Benji at Casual Living went ignored and unanswered (an entire month passed between my last response from Benji and when the replacement arrived) - When Casual Living promptly emailed for payment, the balance they quoted for was $250 MORE than it should have been. Thankfully we checked the receipt - Greg refused to wear a mask around elderly customers inside the shop EDIT: As the business has since responded, I'd like to clear up a few errors that they claimed to be "100% true". - Our order was place in 4/16, and our undamaged table base arrived 10/21.

That would be 6 months. Since we were waiting on a table base, the table itself could not be used while waiting for the replacement. Quite frustrating, and not quite "completing the order" that would be implied by citing the 7/28 delivery. The transaction took 6 months to finalize. - As for Benji, the only reason Brittany took over is because I personally reached out to her after being ghosted by Benji.

Please review your records to confirm that to be "100% true". And a final reminder to anyone who shops here, please check your final bill. Who knows how many "freight/shipping charge miscalculations" have slipped through the cracks

Very friendly and helpful staff. We went in for a patio set and found the perfect fit for our space. The store is beautiful and clean.

Purchased a large order for a residential community, and the staff at patio and Poolside made it an easy process. They were responsive to every email and phone call, and went out of their way to make sure we received exactly what we wanted. Thank you!

After spending a great deal of time trying to find some patio furniture that wasn't just the run of the mill style. I stopped in here and was able to pick out a beautiful set of outdoor furniture that caught my eye right away. They were very helpful in directing me on a few accessories and found me a fire pit that I thought was a great addition. They delivered on time, (actually early) from their own delivery team. They were very courteous and helpful on setting it all up properly.

I purchased a beautiful outdoor set and couldn't be happier. Brittany and Greg were very helpful. There was no pressure to buy and they were accommodating with my many questions about their products. We feel confident that we bought a quality set and are excited to take delivery tomorrow. I'm sure that it will run as smoothly as the sale.

Fabulous furniture in a variety of amazing colors! My husband and I purchased everything from Patio & Poolside for our lanai and pool deck. Brittany helped us and she was delightful! We purchased a table and chairs but it was a difficult decision deciding on pillows, outdoor rugs, colors etc. When our shipment was delivered, Brittany included some rugs in different colors for us to choose from. She made everything very easy. Great customer service!

We love our new outdoor furniture. Greg and the other salespeople were so helpful in aiding us to make the right choices to upgrade our outdoor living. Purchasing this furniture has made our time spent here much more enjoyable. Thanks to all of those who helped us. I highly recommend this store if you are buying patio or pool furniture. Don't go anyplace else!

High end pool furniture made to last. Beautiful addition to our pool patio. Customer service is outstanding. Highly recommend!

Working with Greg Hale has been a pleasure. Well the furniture cost more than some other places it is well worth it. The furniture holds up and is sturdy. Greg/ takes a very personable approach and make sure you're satisfied with your purchase. I would highly recommend them

I can't say enough good things about this store and the entire staff. Gregg and Brittany treated me like family from the moment I walked in the door. Unlike most high-end furniture stores, their staff doesn't work on commission, so there''s no pressure to buy. You can tell they genuinely care about helping their customers find high quality furniture that is fairly priced. Walking through the showroom fills you with excitement as you begin to imagine all the possibilities. Thanks CLPP for the wonderful experience!